Cassandra Williams-Davis

Freelance Project Manager & Admin Support Freelancer

1138
Location:Shelby, North Carolina, United States
Profile:https://www.freelanced.com/cassandrawilliams-davis
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2 Skills
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CASSANDRA WILLIAMS- DAVIS
Charlotte, NC

QUALIFICATONS & AREAS OF EXPERTISE

? Administration and Management - Knowledge of business and management principles involved in client services and project management.
? Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
? Clerical - Extensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

EDUCATION & PROFESSIONAL DEVELOPMENT

University of Phoenix ? Charlotte, North Carolina ? North Campus
Master of Business Administration (MBA) (July 2010)

Midlands Technical College ? Columbia, South Carolina
Certificate, Paralegal Studies (2004)

South Carolina State University ? Orangeburg, SC
Bachelor of Social Science, Political Science (1993)

PROFESSIONAL EXPERIENCE

Sales/Buyer Assistant April 2010 - Present
Loba-Wakol, LLC, Charlotte, NC
? Design and implement office policies as it relates to product sales and customer service
? Create, enter and track all vendor purchase orders in Business Vision
? Enter customer orders into the system and track delivery via communications with distribution center
? Responsible for all accounts payable duties as it relates to customer invoices
? Assist with monthly product inventory reconciliation with distribution center
? Verify price levels and price increases and communicate changes with all customers
? Review, proof and approve layouts for all collateral marketing material with selected suppliers
? Liaison between external customers and internal sales department

Office Administrator 2006 - 2010
Yorel Integrated Solutions, Inc., Charlotte, NC
? Administrative support to the Chief Executive Officer
? Monitor project plans throughout life cycle of business pursuits
? Prepare professional documents, presentations, and collateral materials
? Analyze organizational structure, process improvement procedures and client services
? Participate in staff trainings and meetings

Lead Operations Representative 2005-2006
Bank of America, Charlotte, NC
? Supported commercial leasing and banking services departments
? Reviewed and processed transactions for item processing, using electronic and mechanical equipment
? Managed work flow coordination, maintained leasing files, and conducted consumer research
? Processed batch transactions to capture leasing images
? Maintained internal, operational and financial controls

Cassandra W. Davis Page 2

Office Manager 1998-2005
SC Department of Mental Health, Columbia, SC
Children’s Services Clinic
? Promoted to various positions and departments throughout the company
? Managed office operations and administrative practices and procedures
? Processed appropriate personnel actions and maintained personnel records
? Maintained office equipment and inventories
? Supervised administrative support staff

PROFESSIONAL EXPERIENCE CONTINUED

Administrative Coordinator
SC Department of Mental Health, Columbia, SC
Office of Best Practices and Planning
? Managed the Office of Best Practices, Planning and Evaluations
? Performed complex, day-to-day administrative support activities
? Drafted and edited a variety of best practice correspondence

Office of the Medical Director
? Coordinated administrative and support functions for the Office of the Deputy Director
? Established systems and procedures for process improvements
? Initialized standardized forms and functions related to medical inquiries

Internal Audit Division
? Performed specialized administrative projects and programs for the Director of Internal Audits
? Distributed and maintained records of corporate reference, including; job codes, employment policies, revisions and additions
? Analyzed data in appropriate format to keep accurate records

TECHNOLOGICAL COMPETENCIES

Windows Operating Systems

Microsoft Office Suite - Advanced Skill Level

All basic software packages including word processing, Internet, presentation, spreadsheets, and email

Professional References Available Upon Request
Skills (2) Rating
Project Management
Admin Support