Objective To obtain a position as an analyst and to continue my career with an organization that will utilize my communication, technical and multi-tasking skills to benefit mutual growth and success.
Experience Business Systems Analyst II
Dec. 2008- Dec. 2011 SWBC, San Antonio, TX
? Responsible for new account implementation of credit union business. Coordinate with project managers and credit union contacts to determine needs of the client. Use various testing scenarios to produce desired results. Analysis of raw data to verify integrity of the data, build SQL queries on the AS/400 based on information needed, gather business requirements/technical specifications and ensure successful data transmission for purposes of tracking mortgage insurance, production of reports to clients and provide on-going maintenance to the client. Successfully completed Requirements training.
Business Systems Analyst I
June 2008-Dec. 2008 SWBC, San Antonio, TX
? Data analysis to research errors, submit requests to IT for correction, grant/terminate system access, and perform data administration duties.
Loss Draft/Claims Representative
Oct. 2006-June 2008 SWBC, San Antonio, TX
? Intake customer calls and provide customer service regarding loss draft procedures.
? Process loss draft proceeds to homeowners in need of funds for home repairs.
? File and maintain force placed insurance claims.
Nov. 2005-Oct. 2006 Allen, Stein & Durbin P.C., San Antonio, TX
Prepare dismissal documents, review collection files for accuracy and maintain accounts receivable and collection payment processing.
Lawsuit Production Clerk
Aug. 2004--Nov. 2005 Linebarger, Goggan, Blair & Sampson, LLP, San Antonio, TX Review title reports for error and correction. Produce lawsuit documentation and perform heavy data entry.
Compliance Analyst/Annuity Service Rep/Retirement Plans Specialist
Nov. 1999-May 2004 Security Benefit Group, Topeka, KS
Responsible for filing advertising material with the SEC, maintain compliance of continuing education for investment reps, maintain records for new/terminated employees. Organized and facilitated orientation meetings for newly hired investment representatives.
Education Washburn University, Topeka, KS
? Associate’s Degree-Paralegal studies
Additional Training Business Requirements certification, June 2010
References Available upon request.