Heidi M. Pyper
211 Holly Dr.
Mount Wolf, PA 17347
Career Objective: To obtain challenging freelance opportunities to utilize and further expand my current skills as a Graphic Designer.
• Software: MSWord, Excel, PowerPoint, Adobe Photoshop, Illustrator, and InDesign
• Typing: 70wpm
• Strong organizational skills
• Superb interpersonal skills, phone manners, and office etiquette.
Yorktowne Business Institute and the School of Culinary Arts, York, PA February 2007-February 2009
Associates Degree in Specialized Technology/Culinary Arts
Diploma in Professional Baking and Pastry
• President’s and Honor’s List status.
• 300 + hours in the student run restaurant
• Selected to represent the Yorktowne Business Institute and School of Culinary Art at the Presidential Inaugural Ball on January 20th, 2009 in Washington D.C.
World Pastry Forum August 2008-September 2008
• Hands-on wedding cake decorating and design with Colette Peters
• Hands-on gum paste flower training with Nicholas Lodge
Apple Fasteners June 2011-Present & February 2007-September 2009
Answer and field all incoming calls, and dealing with minor customer issues. Responsible for marketing and designing/layout of ads, forms and company catalog. In charge of handling credit applications, as well as mailing, invoicing, and filing; among other inter-office duties that may be assigned daily.
Graham Architectural Products October 2010-March 2011
In charge of the product paint line and ensured all procedures were followed properly to provide quality products. Responsible for the quality control of painted end product as well as inventory management, and oversaw the wastewater treatment program.
Yorktown Business Institute, York, PA April 2010-August 2010
Chef Instructor’s Assistant/Front of the House Manager
Responsible for assisting the Baking and Pastry Instructor with preparing and giving demos and lectures, as well as grading papers, and interacting with the students. Acted as the Lead Chef Instructor’s Administrative Assistant by taking care of all the clerical and administrative responsibilities assigned daily. Responsible for handling all credit and cash transactions in the student run restaurant, as well as, managing the wait-staff, and any customer issues.
Fireside Pub and Grill at Ski Roundtop, Lewisberry, PA December 2009-March 2010
Responsible for taking the guests orders, keeping them organized, and timing the course of service for guests while maintaining a clean work environment, professional appearance, and a positive friendly attitude. Built an outstanding repertoire with the customers to make them feel welcomed and wanting to return.
Weis Markets, Linglestown, PA May2009-January 2010
Responsible for all morning baking of breads, muffins and par baked goods, baking and decorating cakes and donuts and assisting customers with their special orders.
Café Fresco, Harrisburg, PA February 2009-May 2009
Responsible for prepping all of the food items on the multiple lines as well as, preparing salads, appetizers, pizzas and desserts for service. In charge of all ordering of the proper items for the pantry and the dessert line.
United States Air Force October 2001-March 2006
Auto Body Technician
Responsible for repairing and repainting as well of maintaining all military vehicles that were critical to the mission and/or the flight line. Acted as Secretary for the South Country Cruisers Car Club of Vandenberg, AFB. Led Ramstein AFB VRS Squadrons Physical Fitness Program as the Physical Fitness Leader for the Squadron.
References and Portfolio: Available Upon Request