Pamela Bixby

Freelance French Translator & Travel Writer

1567
Location:Riverside, California, United States
Phone: 818-726-2740
Profile:https://www.freelanced.com/pamelabixby
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2 Skills
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PAMELA BIXBY
17886 Orangewood Lane, Riverside, CA 92503
818-726-2740 • pammers26@gmail.com

EDUCATION
MA in French, San Diego State University, 1996
BA in French/Spanish Minor, San Diego State University, 1992
Multiple Subject Teaching Credential, California State University Northridge, 2003

PROFESSIONAL EXPERIENCE

ABBOTT STAFFING GROUP, Newport Beach, CA • 2010-2011
Marketing, Customer Service, Call Center

Researching major world automobile web sites in French with a focus on French customer needs and wants, Creating complex Excel documents, Searching French financial sites including top French banks, the French Bourse, and investment companies, Working individually or as a team for several research analysts, Interpreting French documents for executives, Outbound calling to Complete questionnaires to create marketing research focus groups for large marketing company

APPLEONE. Anaheim, CA • 2010-2011
Call Center, Customer Service, On Call

Providing exceptional customer service for 10 major auto dealerships, Translating and supporting any French-speaking customers, Meet needs of each caller using quick thinking and polished, assured language

WINE COUNTRY GIFT BASKETS, Fullerton/Brea, CA • 2009-2010
Gift Basket Sales Via Catalog, Phone, and Web Site Orders

One of original team of innovative program of live chat, Multitasking, Resolving disputes involving high dollar amounts including those for the Office of the President, Tracking packages, Point Person for all French language customers

FREELANCE TRANSLATOR, San Diego, Burbank, Anaheim, CA •1992-present

Translating lengthy legal contracts for an international perfume company lawsuit, Interpreting for a famous French concert trumpeter for a live radio show, a live concert, and a live Master of Trumpet class, Translating technical documents for a lighting company, Interpreting for the Mayor of an African village while he attended a seminar in California

ROSARY HIGH, MT SAN ANTONIO COLLEGE, SAN DIEGO STATE UNIVERSITY, UNIVERSITÉ DE PROVENCE, CA, France •1992-2009
French Teacher

Teaching Beginning through Advanced Placement French, Creating Advanced Placement manual and teaching materials as curriculum, Maintaining daily educational blogs and spreadsheets to communicate with students and parents, Preparing original music director manual for organizing fundraising, extra-curricular trips and events, Writing grants for instruments and uniforms, Designing American college curriculum for French Conversation and Grammar, Intermediate Francophone Literature courses, and American Civilization, English for Computers, and American Comprehension courses for French college students in France

UNIVERSITY OF SAN DIEGO, BIOLOGY & MARINE STUDIES, San Diego,California• 1993-1994
Office Manager/Administrative Assistant

Managing busy office for two highly respected university science departments, Introducing technology for world-wide communication, Processing mass mailings for professors, Setting up organizational manual for Office Manager

BLUE SHIELD OF CA, CHAMPUS, San Diego/Escondido, California • 1978-1989
Call Center Supervisor/Individual Health Sales

Providing superior nationwide customer service written and verbal communication, Supervising and Training 20 top customer service reps, Resolving Congressional and Senatorial inquiries, Translator for all international claims

ADDITIONAL SKILLS
Type 54 wpm, Microsoft Office, Excel, PowerPoint, Mac and Apple programs, DOS programs, Xtime, Fluent French, Conversational Spanish, notions German and Italian, musician, composer, writer, artist