Kelen

Freelance Portuguese Translator & Internet Ad Salesperson

1365
Location:Burleson, Texas, United States
Profile:https://www.freelanced.com/kelen
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KELEN HAMILTON

7525 Rock Garden Trail | Fort Worth, TX 76123 | 817.300.2951 | kspolavori@yahoo.com

SKILLS PROFILE
- 12 years experience in customer service and marketing for retail and hospitality industries.
- Bilingual English and Portuguese, strong organizational and communication skills.
- Motivated, reliable self-starter who works well independently and as a member of a team.
- Performs well to prioritize and delegate tasks to coordinate competing deadlines.
- Proficient with Microsoft Word and sales cash management systems.
EMPLOYMENT HISTORY
Sales Associate Manager, Sweet Boutique January 2011 — present

Fort Worth, TX
- Assisted owner with consumer and market research for site identification, government permitting, design and opening of a new, gourmet foods and candy shop.
- Increased store profitability through customer relationship development, community involvement, cross-promotional event marketing and building new business sources.
- Directed employees engaged in sales, inventory-taking, reconciling cash receipts, and performing customer service activities.
- Responsible for price changes, inventory levels, daily bank deposits, stock room organization, and merchandising.
- Negotiated vendor agreements, designed store displays, and reconciled daily sales/returns.
- Identified unique, high-quality product lines to create a consumer niche and store brand.
- Interviewed and trained staff and implemented social media marketing campaigns.
Manager, Houston Street Bar and Patio April 2007 — January 2011
Fort Worth, TX
- Maintained inventory levels and implemented a loss prevention program to maximize profits.
- Oversaw operations of bar and support staff, including assisting with annual tax reporting.
Bartender, Bent Lounge February 2005 — April 2007
Fort Worth, TX
- Created and managed special events and drink promotions to increase visibility and sales.
EDUCATION
Lutheran University of Brazil 1996 — 1999
Canoas, Brazil
- Attended School of Business Administration.