Jeremy Bigelow

Freelance Business Planner & Business Consultant

Location:Quincy, Illinois, United States
2 Skills
SUMMARY OF QUALIFICATIONS • B.S. in Business Management
• Strong customer service background in retail and hospitality
• Skilled in training and developing employees
• Well-developed organizational and leadership skills

2002-2006 B.S. in Business Management, Southern Illinois University, Edwardsville, IL, December 2006

Related Coursework
Calculus, Critical Thinking, Financial Accounting, Human Resource Management, Industry and Society, Managerial Accounting, Managing for Change, Marketing Research, Operations Management, Public Speaking, Strategic Management, Statistics

COMPUTER SKILLS Access, Excel, Internet Explorer, Outlook, Powerpoint


2009-Present Business owner, Blind Pig Bar & Grill, Quincy, IL
• Opened and have run successful bar and grill for 2 years
• Manage all day-to-day operations of the business
• Wrote business plan and acquired needed capital to open business
2007-2009 Assistant General Manager, Comfort Suites, Fairview Heights, IL
• Supervised all employees of the hotel
• Took care of the day to day operations of the hotel
• Filed all paperwork, took care of all accounts payable and accounts receivable
• Arranged reservations for large groups for future stays at the hotel both over the phone and in person

2005-2006 Shift Leader, Blockbuster Video, Florissant, MO
• Provided excellent customer service to all customers and solved any problems pertaining to movie rental experience
• Maintained appearance of the store throughout shift, including weekly storewide cleaning
• Supervised all Customer Service Representitives on duty
• Counted all cash drawers before and after each shift, was responsible for taking deposit to the bank each morning, and opened or closed the store each day
2004-2005 Part-time Supervisor, United Parcel Service (UPS), St. Louis, MO
• Started working as a package handler and was promoted to supervisor within six months
• Trained all new package handlers during their first thirty days of employment, responsible for up to thirty package handlers at one time.
• Evaluated each employee on a weekly basis and at the end of thirty day probationary period to determine whether or not they were fit for duty

2000-2004 Stocker/Cashier, Hy-Vee Foods, Quincy, IL
• Built and maintained product displays throughout the store and stocked shelves
• Cashiered whenever necessary
• Trained new stockers