Sarah B. Storer
2335 Wilson Boulevard #2
Winchester, Virginia, 22601
I am looking for a job where I can use both my customer service and language skills. I am interested in a position in your company where there is opportunity for advancement. I would be a great asset to your company because I am very organized, friendly, good with people, and well-spoken.
Food & Beverage Supervisor, The George Washington Hotel; Winchester, Virginia — 2008-present
Supervise servers in The Dancing Goat Restaurant at the George Washington Hotel. Customer service skills in handling guest compliments and complaints. Monthly liquor, wine, and beer inventory. Scheduling. Cash-handling. Helping other departments when necessary -- kitchen, banquets, and front desk.
Server, La Nicoise Cafe; Winchester, Virginia — 2007-2008
Served authentic French cuisine in a fine dining atmosphere. Helping in kitchen when necessary.
Server, Cosmo’s Diner; Chesapeake, Virginia — 2005-2007
Served classic American food to guests in fast-paced 1950s-style diner.
Cashier, Lowe’s; Chesapeake, Virginia — 2003-2005
Handling cash and many other forms of payment at cash registers both inside and outside. Stocking shelves. Customer service. Returns.
Key Holder/Floor Supervisor, The Lenox Shop; Kittery, Maine — 1998-2001
Supervised associates on sales floor. Break scheduling. Handling cash. Opening and closing the store. Yearly inventory of stock. Returns. Handling customer special orders, complaints, and phone-in orders. Cashiering and receiving. Managing breakage.
Shenandoah University — BA in English, 2012
Old Dominion University -- English Linguistics, 2004-2007
I have had more than ten year’s experience in customer service, including handling customer complaints and ensuring customer satisfaction.
I can speak both English and German.
I write very well and was on the Dean’s List each semester in college, maintaining at least a 3.65 GPA. Grammar and editing are my strong points.