My educational and professional background have provided me with extensive experience in both sales and customer service, but more importantly, is my desire to grow and build business. I am motivated, highly-organized and ambitious. My passion for maintaining creativity and maximizing business is unabashed.
My experiences thus far have not only been great teachers, but they have challenged me to expand my worldview and understand the vast array of possibilities that lay before me. Every experience grants us tools to develop our full potential as productive and successful beings. In addition to my knowledge of the industry I have other qualities that will help me succeed. Years of experience in customer service and personal shopping have helped me develop the ability to understand and relate to the needs of the people I work with. In addition, these experiences have fostered creativity and individuality. I am a dynamic leader with a proven track record of excellence, drive and success. I am confortable working independently as well as a part of a team and have had the opportunity to work in several different settings.
My desire to grow professionally is continually fueled by a deeply rooted passion to witness life and success, never wasting an opportunity to learn from a new experience. I would love the possibility to continue this navigation as a freelance blogger. I have a keen eye for detail, I learn fast and I work very hard. Cultivating creativity and talent within myself while sharing my passion is what I desire to do next
Amy L. Reichow Stoks
B.A. University of Colorado/University of St. Thomas May 2005
GPA 2.98 Overall 3.1 Major
Honors: Dean’s List
M.A. University of San Diego May 2007
San Diego, CA
Emphasis: School Counseling
Pupil Personal Services Certification, National Counselor’s Professional Licensure/Certification
Honors: Dean’s List, Chi Sigma Iota,
Professional Sale s and Customer Service Experience:
*Capella University, Minneapolis, MN
Masters of Social and Behavioral Sciences Academic Counselor and Learner Support
-Assessed student's progress and development as they pursued Master's degrees in Counseling and Public Health
-Advised students on academic, career and personal issues; identifying educational and career options and goals for each student.
-Worked with adult learners to facilitate programming that balanced with the demands of their life and career obligations.
-Identified options for students to satisfy degree requirements, through evaluation and recommendation.
-Monitored academic progress of students, through academic planning, evaluation of progress reports and potential areas of needs.
-Worked in collaboration with the department, adjunct and core faculty and deans to make sure students were prepared to pursue career and professional goals (ie. licensure, board examination and credentialing)
-Assisted students with the admissions and registration process.
*Nordstrom , San Diego, CA & Minneapolis, MN
Customer Service and Personal Shopper
-Successful Completion of Nordstrom Future Leader Program?-Management/Merchandizing experience and duties include monitoring productivity, daily reports and expenses?-Successful re-set of floor daily?-Attendance at several product knowledge/vendor seminars?-Organization and planning of promotional events?-Monitored, analyzed and forecasted upcoming trends?-Establish a relationship with customers and develop a personal trade?-Advise customers on the different product knowledge?-Accommodated first and foremost the customers best interest?-Hand delivered and personal shopped for several customers to best meet their needs?-Daily Wardrobed customers through methods of suggestive/team selling
*T-Mobile, Edina, MN
Account Development Representative/Trainer/Marketing
-Conduct daily site visits to Retail Partner Sales locations providing sales support and training. ?-Conduct side-by-side selling and coaching on delivering effective customer service.?-Deliver and replenish merchandise materials ensuring proper product placement, maintenance, and brand compliance. ?-Develop positive business relationships with assigned T-Mobile partners. Serve as a point of contact for questions or problems including individual customer issues.?-Provide ongoing T-Mobile product and service training. ?-Organize and execute sales events. ?-Participate in weekly sales meeting providing competitive updates, sales and metric performance, and weekly achievements. Participate in and complete required Sales and Mobility training. ?-Time and activity management for daily schedule.?-Manage expenses for events and business purposes.?-Resolve customer service issues.?-Prioritize activities and store visits to maximize sales productivity.
*Nine Magazine, Boulder, CO
Director of Marketing
-Promoted and developed Nine Magazine
-Marketed to gain support and contributors for an up and coming teen girls magazine
-Meet weekly with financial team to monitor projected contributions and development
-Organized and coordinated photo shoots
-Followed up with magazine contributors
-Planned the launch of the magazine planned for April 2006
Avid reader, blogger and aspiring personal and event stylist.
*Proficient in Microsoft Work, Microsoft PowerPoint, Photoshop, MAC operating systems and PC systems