Kimberly Call

Freelance Admin Support Freelancer & Data Entry Freelancer

1286
Location:Fort Polk, Louisiana, United States
Profile:https://www.freelanced.com/kimberlycall
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2 Skills
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PROFILE
Conscientious, self motivated and detail-oriented individual who has acquired a broad range of administrative/clerical experience within military and industrial environments, also the telecommunications industry for approximately six (6) years. Proven ability to comprehend and communicate technical concept. Possess a strong attention to detail to include being thorough and accurate with documentation. Good supervisory, leadership, customer service and training skills.
Proficient with Microsoft Word, Excel, Power Point, Visio & Outlook. Operate general office equipment to include: adding machine, copier, fax, multi-line telephone, printer, and commercial shredder. Experience with programs such as: TMS (Telephone Management Systems), Track-It (Work Order Processing Program), Cost Point (Accounting and Payroll Software), QEMSWeb (Internal Document Control), Salomon (Payroll & Accounting), Maximo (Labor Reporting), Telrec (Systems Programming, Customer Account Management), and ACD (Automated Computer Telephone System).
EXPERIENCE HIGHLIGHTS
? April 2010-Present EIBOT, Information Management Support Dept. Fort Polk, Louisiana
Clerk – Information Assurance
? Cleared for Top Secret information based on a Single Scope Background Investigation (SSBI) with DCID 6/4 eligibility on 26SEP2008.
? Assist Senior Information Assurance personnel in training programs for system and network administrators and other Information Assurance professionals.
? Create and maintain various reports for systems security and training which is submitted to Government for contract requirements.
? Process Contractor New Hire employee packets.
? Maintain and manage training site ATCTS for all Network Enterprise Center employees as well as Post wide users.
? Process Information Assurance Support Officer packets and training.
March 2008-April 2009 AECOM Government Services, Information Management Support Dept. Fort Polk, Louisiana
Systems Analyst I – Information Assurance
? Cleared for Top Secret information based on a Single Scope Background Investigation (SSBI) with DCID 6/4 eligibility on 26SEP2008.
Systems Analyst I – Information Assurance
? Cleared for Top Secret information based on a Single Scope Background Investigation (SSBI) with DCID 6/4 eligibility on 26SEP2008.
? Assist customers with System Certification and Accreditation, to include review and submission to Government COR for approval.
? Work in conjunction with project management and network personnel to plan and track base projects.
? Assist Senior Information Assurance personnel in training programs for system and network administrators and other Information Assurance professionals.
? Create and maintain various reports for systems security and training which is submitted to Government for contract requirements.

June 2006-March 2008 AECOM Government Services, Information Management Support Dept. Fort Polk, Louisiana
Telecom Technician II
? Review/evaluate all Telephone Management System’s Local Service Request (LSR) work orders for LAN circuit installations, moves, disconnects, programming changes, and purchasing of parts/equipment.
? Coordinate with TCO’s (Telephone Control Officer) and Rotational Units daily for service request.
? Order new telecom equipment and handle all repair and return within the LTLCS (Long Term Life Cycle Svc) contract.
? Provide monthly reports for ATS Contract to include: installation/trouble material costs for Tennant Units, Rotations, and other requests.
? Document Control Coordinator for Info Mngmnt Dept..
? Maintain all Training records for Dept and update accordingly.
? Create Work Instructions and submit changes to documents and procedures to Quality Dept.
? Audit Branches within Info Mngmnt Dept on monthly basis for QA program.

January 2005-June 2006 AECOM Government Services, Information Management Support Dept.. Fort Polk, Louisiana
Clerk II
? Quality Advocate for Department.
? Internal Document Control Coordinator.
? Managed Post Copier Contract to include maintaining required records and coordination of equipment (installation, return, and maintenance) daily.
? Process payroll.
? Assist with Telecommunications services to include issuance/deletion of FTS/DSN Pin numbers for Fort Polk.
? Manage collection of Call Certifications.
? Packaging and distribution of Post cellular phone bills.
? Assist with cellular service support to include: warranty, device problems, activations, deactivations, suspension, etc.
? Telephone Control Officer for Dept.
? Process Purchase Requisitions through AECOM Procurement for Telecommunication projects.

March 2002 – July 2004 EATEL (East Ascension Telephone). Gonzales, Louisiana
Complex Business Representative II
? Customer Service Representative.
? Maintained/Managed customer accounts daily to include answering any questions, assisting with billing issues, and issuing and terminating services.
? Interaction with residential & business customers.
? Representative of Residential and Business telecommunications customers to help obtain services requested from other like companies.
? Annually compiled area phone directory.
? Created training documentation for specific systems and job functions within the Dept.
? Updated and maintained work procedures.

June 2000 – December 2001 Furmanite USA. Gonzales, Louisiana
Administrative Assistant
? Processed payroll for approximately 60 employees and expense reports for field managers across the United States.
? Entered Accounts Payable & Receivables for payment processing.
? Assisted Division Manager with monthly GL’s and yearly closing procedures.
? Accounts Collection Agent for Division.
? Constant communication with customer’s and contracted vendors.
? Managed employee records and customer accounts.

June 2000 – July 2000 CF Industries. Donaldsonville, Louisiana
Clerk
? Created and maintained engineering drafts filing systems.
? Assist engineers in copying and preparing drafting packets for other departments of plant.
? Organize and distribute drafts to vendors and customers as requested.

November 1999 – May 2000 Kellogg Brown & Root Chevron St. James Project. St. James, Louisiana
Administrative Clerk
? Assisted office Administrator with payroll processing for approximately 250 employees.
? Processed Accounts Payable and Receivables.
? Processed employee packets for new hires and terminations.
? Data Entry for man hours into plant database for client’s billable hours.
? Assistant to Safety Manager.
? Created file system for all employee safety records.
? Assisted in training exercises given to new employees for safety procedures and precautions.
EDUCATION
? Information Assurance Technical Level I
? Information Assurance Security Officer Certification Course
? Computer Users Security Course
? Quality Advocate Training
? US Army Information Assurance Awareness 2008
? TMS (Telephone Management System)
? Document Control
? Internal Auditor
? ISO 9001:2000
? Solomon Accounting Systems
? Telrec (Telecommunications Account Management)
? ACD Telephone Systems
? High School Diploma – Leesville, Louisiana
REFERENCES
Available upon request.
Skills (2) Rating
Admin Support
Data Entry