Fady

Freelance Customer Response Freelancer & Arabic Translator

1385
Location:Milwaukee, Wisconsin, United States
Profile:https://www.freelanced.com/fadyyousef
0
Kudos
4.5
2 Skills
Ask
Rate/Hr
STRENGTHS/OBJECTIVES:
Seeking a full time position in a company where i can progress my skills that i have developed. Skills include:
*Outstanding verbal and communication skills.
*Proven ability to meet or exceed all goals.
*80 wpm typing speed on keypad.
*Excellent Computer Search Skills and Office Word and Excel skills.
*Fast-paced, multi-task, high pressure and improved people skills.
*Hardworking nature and good memory with proven ability to quickly learn.

EDUCATION:
1.) Tennessee state university, 3500 John A Merritt Blvd • Nashville, TN 37209
Major: Biology / emphasis premed.
GPA: 4.0 September, 2009 ? December, 2009.
2.) Asyut University, College of Medicine • Asyut, EGYPT
Major: Medicine (Surgery).
GPA: 3.5 September, 2003 ? September, 2007.

CERTIFICATIONS:
1.) Customer Service Certification &Serve Safe Food certification from Chevron Texaco Inc. (Brea, CA) on October, 18th 2007.
2.) Current CPR / AED and First Aid Training license from American Red Cross (Nashville, TN) on December 18th 2009.

EXPERIENCE:
1.) Temporary Employee (Custodian), 12/27/2010 to 04/30/2011.
QTI Group Staffing, 8112 W. Bluemound Rd., Ste 100, Milwaukee, WI 53213
Phone: (414) 777-7788
*Responsible for consistent interaction with all departments to ensure that cleaning standards and processes are complete and performed in a safe, timely fashion with minimal disruption to business operations.
*Clean carpeting, rugs, upholstered furniture as directed.
*Dust, sweep, and mop assigned areas.
*Routinely inspect work areas, identifying potential problems or repairs needed. Notify housekeeping management of maintenance to be scheduled.
*Move furniture and accessories to thoroughly clean designated areas.
*Transport equipment to work zones.
*Respond to emergency maintenance situations during non-scheduled hours.
*Perform the project at hand while promoting positive guest relations.
*Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.
*Other duties as assigned

2.) Custodian, Casual Temporary PT (Weekends only), 03/2010 to 06/2010.
Resurrection Health care, Bethlehem Retirement Center,
1571 West Ogden Ave • La Grange Park, IL 60526
Phone: (708) 579-3663
*Report and respond to emergency calls for custodial assistance (1050).
*Respond to service requests, coordinate resources and implement the set up and take down of furniture and equipment for a wide variety of campus and community events.
*Perform various maintenance and custodial duties such as installation and repair to fixtures in restrooms, labs and library.
*Operate power equipment such as carpet extractors, pressure washer, hand and power tools and campus vehicles.

3.) Sales Associate & Cashier, Part Time (commission), 11/2009 to 03/2010.
Macy’s Inc., 111 N State St • Chicago, IL 60602
Phone: (312) 781-4483
*Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
*Maintain an awareness of all promotions and advertisements.
*Assist in floor moves, merchandising, display maintenance, and housekeeping
*Assist in processing and replenishing merchandise and monitoring floor stock.
*Aid customers in locating merchandise.
*Communicate customer requests to management.
*Assist in ringing up sales at registers and/or bagging merchandise.

4.) Restaurant server & Cashier, Full Time, 10/2008 to 11/2009
Calemara’s Gyros, 401 South Mount Juliet Rd, Suite 500 • Mount Juliet, TN 37122
Phone: (615) 482-6410
*Responsible for the daily operation of the restaurant.
*Serve meals and beverages to customers and provide prompt food service to customers.
*Ensure that dining area is clean and properly maintained and notify restaurant manager when additional supplies are needed.
*Take customer orders and complete requests in a timely manner.
*Maintain high standards of quality control, hygiene, and health and safety.

5.) Cashier & Customer Service Representative, FT, 10/2007 to 09/2008.
Chevron Texaco Inc., 6972 Warner Ave • Huntington Beach, CA 92647
Phone: (714) 841-0808
*Compute and record totals of transactions and count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
*Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
*Greet customers entering establishments and issue receipts, refunds, credits, or change due to customers.
*Maintain clean and orderly checkout areas and stock shelves, and mark prices down.

REFERENCES:
Peter Khalaf, Former Supervisor
714-274-3843
6927 Warner Ave, Huntington Beach, CA 92647

Eid Said, Former Owner
615-482-6410
401 S. Mount Juliet Rd, Ste 500, Mount Juliet, TN 37122

Gina Wautier, Non-Profit Head
920-495-1062
1487 County Road DK, Brussels, WI 54204

Community Involvement:
1400 County Road DK, Brussels, WI 54204
(920) 825-1430
Volunteer for Family Center for Door County (A non-profit Organization).
* Type documents and send outgoing Fax/Emails.
* Answer phone calls.
* Take appointments.
* Work for various fund raisers.
* Greet Guests for classes.