Work Experience
Osseo BP --Current Job. One year working.
Osseo, WI
Customer Service
Gas station work.
GSI Commerce
Eau Claire, WI
Customer Service
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms
Assist online customers with questions by providing guidance via
email, telephone, and traditional mail
Answer telephones to provide information and receive orders
Verify customer and order information for correctness, checking it against previously obtained information as necessary
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing
Explain products or services and prices, and answer questions from customers
Maintain records of contacts, accounts, and orders
File copies of orders received, or post orders on records
Enhance revenue by providing sales assistance through use of
basic, cross-selling, and up-selling techniques
Follow up on behalf of customer inquiries through product
research, providing accurate information and recommendations
for solution
Provide one-call resolution to our customers
Continually look for new ways to satisfy the customer and
improve processes, encouraging repeat business with GSI
and increasing productivity
Possess an extensive knowledge of all products and partner
websites as assigned
Subway Osseo, WI
Sandwich Artist
Clean and sanitize work areas, equipment, utensils, dishes, or silverware
Store food in designated containers and storage areas to prevent spoilage
Take and record temperature of food and food storage areas such as refrigerators and freezers
Take orders from patrons for food or beverages
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make accurate change
Wash, cut, and prepare foods designated for cooking
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
Wrap menu item such as sandwiches
Wipe tables and seats with dampened cloths
Verify that prepared food meets requirements for quality and quantity
Education
McKinley Charter School Eau Claire, WI
Anticipate graduation in 2011
School activities: Choir
Awards: Solo & Ensemble Contest -Received gold and silver medals
Volunteer Experience
Eau Claire County Humane Association
Eau Claire, WI