Ryan Holland

Freelance Researcher & Data Entry Freelancer

1318
Location:Lansing, Michigan, United States
Profile:https://www.freelanced.com/ryanholland
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5.0
2 Skills
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OBJECTIVE:

A position that utilizes my professional management, organizational, & appraisal skills along with my knowledge of all aspects of the automotive claims process so that I may contribute to the business aspect of the claims process and further my professional skills throughout this field.

WORK EXPERIENCE:

- Independent Appraiser: Utilize my professional knowledge in the automotive claims field to ensure accurate claim processing. Prepare detailed reports to achieve cost effective and proper repairs, abiding by the appropriate state law of each claim and following through with customer until completely satisfied.
- Body Shop Manager: Estimate cost management, material usage management, inventory control, observation and the supervision of thirteen employees. Conduct in-house staff meetings to implement new process and procedures. Research, analyze and prepare cost analysis estimates to achieve cost effectiveness. Compile, maintain and track invoices. Follow up with customers during and after repairs, to assure complete customer satisfaction and proper claim cycle time.

TECHNICAL SKILLS AND SPECIALIZED TRAINING:

SP2 Environmental Protection
Estimating Plus/ PPG
Collision Repair, Frontal Impact Analysis/ Kalamazoo Valley College
Mechanical Systems Analysis/ Kalamazoo Valley College
Restraints, Interior, Glass, Side and Real Impact Analysis/ Kalamazoo Valley College
Advanced Refinishing/ Lansing Community College
Basic Refinishing/ Lansing Community College
Automotive Service Repair/ Lansing Community College
SMART Damage Analysis/ Dupont

Ryan M. Holland - Resume
Page Two

WORK HISTORY

Independent Appraiser RH CLAIMS
Self Employed
December 2007-
November 2011

Contracts:
- Statewide Auto Appraisal – January 2008 – November 2011
- DMA Claims & Associates – December 2008 – April 2010
- Property Damage Appraisers – November 2009 – May 2010

Warehouse SPARTAN MOTORS
December 2007
February 2008

Body Shop Manager SUNDANCE CHEVROLET
April 2002
December 2007

Assist. Body Shop Manager SUNDANCE CHEVROLET
December 2001 – April 2002

Service Writer/ SUNDANCE CHEVROLET
Quality Control
May 2001 – December 2001

Service Porter SUNDANCE CHEVROLET
October 1999 –
April 2001
Skills (2) Rating
Research
Data Entry