Linda Scrofano

Freelance HR Manager & Recruiter

Location:Milton Mills, New Hampshire, United States
2 Skills
Linda Scrofano

Professional Summary:

A dedicated, proven and successful human resources professional with an outstanding ability to balance the needs of the business with the needs of its employees to provide a productive, safe and comfortable work environment. Extensive experience in successfully leading organizations through change. Strong experience in recruitment, employee development and executive coaching.

? Self-motivated, forward thinking HR professional
? Outstanding ability to recruit and develop talent to meet the changing needs of the business
? Dynamic and skillful change manager
? Extensive experience in process development and improvement
? Excellent verbal and written communication skills
? Skillful in developing strong business relationships
? Strong mediation skills

Relevant Employment History:

10/10 – Present Human Resources Manager, The Baker Company Inc and subsidiaries, Sanford, ME, Salem, NH and
Wales, United Kingdom
Reporting to the CFO, manage human resources, safety and training for 4 separate privately held organizations:
- The Baker Company – 150 employee engineered products manufacturing plant
- Eagleson Institute – a small non-profit organization dedicated to safety training within the bioscience industry
- Northeast Sales Associates – a for profit sales representative network based in Salem, NH
- Ruskinn Technologies – a small incubator and glovebox manufacturer based in Wales, UK

• Created HR systems from scratch to ensure quality data and consistent practices
• Serve in a public relations function for the company through the local chamber of commerce and other local groups
• Created and rolled out a performance management system to assist the managers in appropriately evaluating and managing their employees
• Initiated a robust safety program to bring the Maine manufacturing site into complete compliance with OSHA
• Developed and delivered training to managers, salaried and hourly employees
• Improved morale by troubleshooting and resolving benefits issues
• Instituted a mid-level management team building effort to ensure a unified management technique company-wide
• Utilizing behavioral interviewing techniques, hired more than a dozen employees, many in management and engineering positions without the assistance of a recruitment firm, thereby avoiding recruitment costs of more than $200K
• Developed a Sanford, ME based HR professional organization

8/09 – Present Owner, Scrofano Consulting, LLC, Milton Mills, NH
Providing human resources consulting services to small businesses and career coaching to individuals.

- 3 month recruiting project working at a Portland recruitment firm for a local manufacturer
o Managed all ad activity for a broad range of positions
o Screened hundreds of candidates for technical roles and entry level shop positions
- 3 month payroll conversion project for a regional retail company
- Long term assignment for a Portland based manufacturing company to oversee office operations
- Provided successful career coaching to a vast number of previously unemployed individuals
- Provided executive coaching to local business professionals
- Extensive resume development work

Linda Scrofano
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07/04 – 01/10 Human Resources Manager, Emerson Electric/Fisher-Baumann Division, Portsmouth, NH
Reporting to the Corporate VP of HR and the site GM, led the Human Resources, Employee Health & Safety and Facilities Departments for a $37M division of a global manufacturing and technology company with 140,000 employees world-wide.

? Joined the management team and emphasized the importance of ‘unity’ to speak as one voice which gave employees a consistent message. This resulted in record setting scores in the Employee Opinion Survey scores 4 years running
? Directed the Manager of Employee Safety and Health
? Responsible for site security to maintain compliance with the Customs – Trade Partnership Against Terrorism (C-TPAT)
? Worked as a member of the Oracle Implementation Team to ensure a smooth business system transition
? Managed process improvements within the Human Resources and Employee Health & Safety Departments
? Performed as a Business Partner helping managers and supervisors set and manage performance goals
? Participated as part of Fisher’s Global HR Team developing and implementing best practice solutions
? Developed and conducted onsite training for a variety of compliance topics
? Held full responsibility for the site’s HR budget
? Managed all aspects of recruitment, and employee development to facilitate succession planning
? Managed the outplacement of 100 employees to facilitate the closure of the Portsmouth Plant
? Managed the business relationship with the outsourced employee health nurse organization

1/2003 – 7/2004 Various project-based contract roles in the HR and Training fields

? 9/03 – 7/04 DMS Project Team Member and Trainer, Lonza Biologics, Portsmouth, NH

o Participated as part of the Documentation Management System (DMS) conversion team
o Educated the entire population of Lonza Biologics in the new Documentation Management System (DMS) including change agent, document owner, approver training segments (including courseware and presentation)
o Created, modified and updated company documents within the cGMP guidelines in support of the conversion
o Participated on various audit teams to provide requested documentation to the Food and Drug Administration (FDA)
o Worked as part of a team to develop and implement a disaster recovery plan for the Documentation Department

? 7/03 – 9/03 HR Training Database Developer, Emerson Electric/Fisher-Baumann Division

o Designed and implemented a training database to meet the company’s ISO quality standard
o Identified and documented specific safety training needs to bring the site into compliance with the OSHA standard as well as federal and state laws
o Provided database data entry and report training to the Human Resources Manager

? 1/03 – 7/03 HRIS and Payroll Project Specialist, Heidelberg Web Systems, Inc., Dover, NH

o Acted as the NH based lead to transition HRIS and Payroll from Ultipro to ADP.
o Provided payroll related training to department managers and supervisors.
o Provided NH payroll and labor law training to Payroll Shared Services professionals in Atlanta, GA.

2001 - 2003 Human Resources Administrator, Aprisma Management Technologies, Portsmouth, NH
Reporting to the Director of HR, provided administrative support to the Human Resources Department of a global network management technology company.

? Managed the move of the Human Resources offices from Durham, NH to Portsmouth, NH
? Administered the HRIS system
? Supported the Benefits Department as needed
? Managed the company’s security staff and systems
? Delegated facilities issues as needed
? Managed the recruitment process through ad development and placement and scheduling of interviews
? Managed significant outplacement effort when the company reduced global headcount from 450 down to 100 prior to sale

Linda Scrofano
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Professional Affiliations:

Society for Human Resource Management
Southern Maine HR Association
Seacoast Human Resource Assn. – Former Vice President, Legislative Chair and Workforce Readiness Chair

Community Involvement and Volunteerism

Jobs For America’s Graduates – NH Chapter – Past Advisory Board Member
Portsmouth Adult Education – Consultant and Guest Speaker
Dover Adult Learning Center – Public Relations Spokesperson
US Probation and Pre-trial Services – Consultant
NH Public Radio event for Dover Adult Learning Center -
Served as HR Panelist for Maine CareerCenter – Spring 2011
Interfaced with community through the United Way, Chamber of Commerce, and local HR associations
Partnered with local colleges, high schools and adult education programs to assist with job placement
Job fair and college open house participation
Conducted numerous resume writing and interviewing skills seminars for local high schools and adult ed programs


Recipient - Seacoast HR Association Workforce Readiness Award – 2005
Commendation – Dover Adult Learning Center – 2011

Certification and Training:

Lominger Behavioral Interviewing – certified
Think Customer
Operating Union Free
Affirmative Action and EEOC training through Emerson
Time Wise® Principals of Lean training through NH Manufacturing Extension Partnership (NH MEP)
Foreign Corrupt Practices Act
OSHA Compliance and Workplace Safety
Customs – Trade Partnership Against Terrorism (C-TPAT)
Data Breach and Privacy Issues
Wide variety of HR, Payroll and Worker’s Compensation seminars


Bachelor of Science – Organizational Management – Summa *** laude, Daniel Webster College, Portsmouth, NH

References available upon request
Skills (2) Rating
HR Management