2007-Present -Pursuing a Degree in Music Technology
2009-Present Foothill College Los Altos, California
2007-2009 San Jose City College San Jose, California
- Recording studio basics
- Intro to digitial audio: Protools
- Music Business
- Entertainment Law & New Media
- Producing in the home studio I & II
- Misc. GE courses
2002-2006 -High School Diploma, Santa Teresa High School
2007-Present Independent Contractor work w/CalRima Financial & Insurance Agency
Designed, Developed, Constructed:
3 Web pages for Insurance Firm
Misc forms in response to needed organizational growth for client database
Administrated Client Database
Nurtured Relationships/ Public Relations
Managed Commission Tracking
Computer Applications Used: Quick books, ACT, Microsoft [BCM, Word, Excel, PowerPoint],
Adobe [ Photoshop, Reader, Illustrator]
2009- 2011 Railroad Operations, Billy Jones Wildcat Railroad
Conductor - Manage train; connect, guide, direct Engine throughout trips. Clean, disconnect, after trips. In charge of the well being of all riders, as well as making everyone feel welcome.
Carousel Operator- Test, Operate, Clean Carousel. In Charge of the well being of all riders, as well as making everyone feel welcome.
Tickets/ Concession- Greet all guests, sell tickets/ food, answer phone calls.
2007-2008 Concierge/Mac Specialist, Apple Computers/ Apple Retail Store
Concierge- I ensured that each customer was greeted, assisted, and overall had experienced a great time in our store. I assisted managers with delegating tasks, and assisted them in running the store smoothly. I kept store tidy at all times.
Mac Specialist- created a comfortable atmosphere for each and every customer to be in. Answered questions about products, assisted in sales, ensured that each and every customer left the store with all of their questions answered, knowledge gained, and an extraordinary experience.
While working for Apple Retail, I partook in extensive customer service training, as well as computer training. I was hand picked by the Managers to be on a special team while at Apple's Retail Store. The team was geared to build customer service knowledge throughout the store, as well as raise store morale, in which I was in charge of logistics.
2007-2007 Sales Associate, Sports Authority
I was in charge of supporting customers in the clothing department. Completed basic tasks. Re-racked clothes. Supported customers in: finding clothes, using fitting rooms, etc.
Computer Skills: Quick books, ACT, Microsoft [BCM, Word, Excel, PowerPoint], Adobe [Photoshop, Reader, Illustrator]
Latest Accomplishments: organized and ran grass-roots events such as: food-not-bombs, really really free market, open mic