Dawn Pefley

Freelance Admin Support Freelancer & Technical Support Freelancer

1814
Location:District of Columbia, United States
Phone: 301-547-1099
Profile:https://www.freelanced.com/dawnpefley
1
Kudos
5.0
2 Skills
$35
Rate/Hr
I have a seasoned background in Microsoft Office, Adobe Design Suite and Web development. Please take a look at my profile so you can review my resume.

Projects
-Contributed in network installation of Virtual Environment using VMWare, encompassing 35 workstations, 3 laptops, 2 netbooks, 2 fax machines, 10 printers and 2 multi-function copiers with supporting infrastructure. Accomplished within 3 days.
-Liaised with outsourced technicians to migrate 30 mailboxes and Active Directory.

Experience

IT Support/Web Development
Washington, DC
July 1999 – Present

• Troubleshoot and resolve desktop, laptop, blackberry and internet issues
• Hardware and software configurations, installations and maintenance for various PC, laptop and office equipment
• Upgrade and maintain PC and laptop software and OS
• Integrate and launch Blackberry Enterprise Server (BES)
• Maintain BES, Microsoft Exchange, Active Directory, Citrix, Postini Spam and VMWare including troubleshooting and resolving issues, configuration and updates
• Design and implementation of various aspects of firm website
• Attend various website committee meetings
• Create dynamic pages using Adobe CS4 and CS5 and SwishMax for clients and the firm
• Create web, email and print materials for marketing and PR purposes
• Train firm employees in classroom and one-on-one settings on firm software including creating training materials and new training assessments

Legal Secretary, Notary
Washington, DC
July 1999 – Present

• Handle all administrative tasks for four partners, one of counsel and several associates in the maritime/admiralty, transportation, litigation, and other varying fields of law
• Arrange in-house and off-site client conferences, depositions, closings and various receptions
• Create and maintain scheduling calendars for all attorneys
• Arrange international and domestic travel and retain visas and passports
• Create and maintain a filing system for all legal documents and correspondence
• Conduct internet research projects and create reports based on research compiled
• Various court and federal agency filings
• Create and maintain a client database
• Create and edit various presentations using Powerpoint
• Generate, modify and send client billing
• Create and maintain various client financial reports

Legal Secretary
Washington, DC
September, 1997 – July, 1999

• Handled all administrative tasks for one partner, one of counsel and several associates in the political lobbying, election law, civil, corporate, IP and patent and trademark fields
• Arranged in-house and off-site client conferences, depositions, closings and various receptions
• Arranged international and domestic travel and retain visas and passports
• Created and maintained a filing system for all legal documents and correspondence
• Conducted internet research projects and created reports based on research compiled
• Various court and federal agency filings
• Created and maintained a client database
• Created and edited various presentations using Powerpoint
• Created and maintained scheduling calendars for all attorneys
• Created and maintained various client financial reports
• Arranged various receptions for members of Congress, Senate, White House Staff and other Capitol Hill associations

Office Assistant
Riverdale Park, MD
February, 1996 – September, 1997

• Answered switchboard and routed calls
• Greeted clients
• Created, copied and filed various correspondence
• Set up and broke down conference rooms for various meetings
• Ordered and maintained office supply inventory
• Completed various messenger duties including bank runs, subpoena service and document retrieval

Skills

Microsoft Office 2003, 2007 and 2010 Suites - Advanced
Elite Enterprise
Adobe Pro 9, CS3, CS4 and CS5 Design Suites - Advanced
Windows XP and Windows 7 – Advanced Support
Blackberry Enterprise Server Management
Microsoft Exchange 2005 and 2008
Citrix Access Management
Postini management
VMWare manager
Hummingbird DM
Accuroute
Chrome River
DTE time management system
Interaction 5
Skills (2) Rating
Admin Support
Technical Support