Julie Tieman

Freelance Document Designer & Presentation Designer

1335
Location:Las Cruces, New Mexico, United States
Profile:https://www.freelanced.com/julietieman
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2 Skills
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JULIE TIEMAN
2241 Entrada del sol 8D ? Las Cruces, NM 88001 ? Home: (575)652-3691 ? Email: julie68@nmsu.edu

Purpose: I am looking for gainful employment to support my family while I continue to attend school to further my education and my career.

RECEPTIONIST / CUSTOMER SERVICE
Customer Service Expert ? MS Office “Power User” ? Adept Written/Verbal Communicator
KEY SKILLS
Office Skills: ? Telephone & Front Desk Reception /Multi-line phone system
? Customer Service
? Filing Database/ Records Reports & Records Management
? Data Entry (70 WPM)
Computer Skills: ? Word
? Excel
? PowerPoint
? Access
? MS 2007/2010
? Windows Vista/XP
PROFESSIONAL EXPERIENCE
Ambassador Mortgage (St. Louis, MO.) ? Cold Sales/Loan Officer, 1988-1992
n Excelled in role requiring the ability to handle a variety of customer service and administrative tasks.
n Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Generated customers with cold calls and mailings. Calmed upset/angry customers. Researched and rapidly solved problems and rebuilt client trust to prevent the loss of accounts.
B & J Speed Shop (Taylorville, IL.) ? Finance Manager, 1998-2000
n Transformed previously manual processes relating to customer information and sales into a computerized system.
n Took customers through entire purchase of new vehicles including securing financing, sales tax, title, registration, and service contracts.
n Designed and produced newsletter for owners Motorcycle Club. Responsible for advertisement and mailings.
EDUCATION

New Mexico State University (Alamogordo, NM & Las Cruces, NM.)
2008-Current



Achievements:

3.88 GPA - Crimson Scholar

Phi Theta Kappa Honor Society — 2010-Current

New Mexico Alcohol Certification—2014

Employment Experience:

Crowne Plaza Employed 08/09 – 10/09
300 Third Street Food Server-Bartender-Busboy
Niagara Falls, NY 14303 Full service hotel, open/close duties, stock bar-
service areas.

Pizza Patio Employed 10/08 – 06/09
2023 First Street Waitress/Bartender- handle customers, stock
Alamogordo, NM. 88310 inventory, open/close duties. Responsible for
display designs.

Two Angels Restaurant Employed 06/07 – 10/08 & 02/05 – 01/07
610 S. Macoupin Street Worked there twice...Waitress/Hostess/Busboy/
Gillespie, IL. 62033 Cook-handle customers and cash, stock, open/ close duties.

16 West Club Employed 2005-2007
Route 16 West Cook/Bartender/Waitress-from 5a.m. till 2p.m.,
Gillespie, IL. 62033 I was the entire staff. Was responsible for (2) cash
drawers and game pay-outs. Full menu service.