Lucy Oliver

Freelance Personal Assistant & Event Planner

Location:Woking, Surrey, United Kingdom
Phone: 01483824447
2 Skills
Lucy Oliver

I am looking for a new challenge and further development of my event management and organisational skills in a dynamic and friendly workplace. I have been with my current employer for over five years and have proved myself to be hardworking, organised and efficient, enthusiastic, trustworthy and able to oversee a project with minimal supervision. I work equally well as a team member and believe good communication is key to solid internal and external relationships. I am decisive and have a good sense of humour and enjoy working to deadlines.

Current Employment

August 2006 to present: Board Coordinator/Project Manager, BASCA
BASCA (British Academy of Songwriters, Composers and Authors), British Music House, 26 Berners Street, London, W1T 3LR

BASCA owns and hosts the annual awards ceremonies the Ivor Novello Awards, the Gold Badge Awards and the British Composer Awards, at which all staff including myself assist the Event Manager. BASCA is primarily a membership organisation, lobbying on behalf of the erosion of rights in the music industry. Staff deal with high-profile professionals on a daily basis and as such we have to practice discretion, confidentiality and excellent customer service at all times. I am the Project Manager for any events outside these three main awards, as follows;

• ‘Status of the Artist’ manifesto launch in October 2006 at the House of Commons for 500 people including MPs and Internationally-known musicians.
• BASCA’s presence at the Cannes Film Festival in 2007 and 2008 (which included selling space on 5,000 promotional USB sticks to media composers which were given to representatives from the film industry).
• Helped run the composers’ conference ArtMusFair in Glasgow in 2009. Attended by approximately 1,500 composers from across 33 European countries. The event is hosted in a different country each year. Ours was the second year.
• BASCA’s presence at London Songwriters’ Week in 2008 and 2009 (Organising and securing panellists for sessions on media and film composition at the Institute of Contemporary Arts. Nearly 1,000 media composers attended over the three days.
• I have been Project Manager of the London songwriting festival, SongFest, for the past two years. The event consists of panels run by music industry organisations, performances, evening showcases and workshops. The panellists are award-winning songwriters and music artists, producers, managers and industry experts. An exclusive event, we sell 750 tickets over three days and the event is streamed online.
• As Project Manager I named the event, secured domain names and hosting for the website, devised some of and approved all content (liaising with industry organisations sponsoring the panels) and was overall responsible for all aspects of the event; writing funding applications and raising sponsorship, budgeting and invoicing, finding and liaising with suppliers and insurers, writing briefs for the graphic designer and website designers (collecting and providing all text and images for the website), securing panellists, chairs, hosts and live performers, briefing and managing staff involved and overseeing social media, writing technical and practical specifications for the sound engineer and venue and dealing with expenses, debriefs and writing and presenting reports after the event. I have also liaised closely with the PR Manager on the promotion of the event and aims and objectives we wish to achieve.
• Each event has been sold out and very popular both with songwriters and within the music industry, attracting several high profile music organisations and well known panellists. Primarily aimed at student songwriters, I have been approached to expand SongFest to events at Universities further North (Leeds, Liverpool, Nottingham) and written reports containing recommendation for the event’s expansion.

My other duties at BASCA include administrative support to the Chairman, Chief Executive, the Board of Directors and our three Executive Committees of classical composers, media composers and songwriters (including arranging travel and accommodation). I manage all social media for BASCA and SongFest, manage certain areas of content on the BASCA website and manage the booking of the boardroom. I manage the annual election process for our Executive Committees (issuing notices and voting forms, collecting votes, preparing information packs to those elected) and handle numerous other office responsibilities, such as organising the Annual General Meeting, the organisation’s Christmas card list, office outings, stationery, some database maintenance, messages and gifts of congratulations, thanks or condolence on behalf of the company and so forth.

Contact Reference: Patrick Rackow. Telephone: 0207 636 2929 Email:

IT Experience
• Word, Excel, Power Point, Outlook, various database management systems.
• Some basic website management (bespoke Joomla and Wordpress sites)
• Touch typing speed: 70wpm.

• 2004: BA (Hons) Contemporary Music degree. Grade 2:1
• 1993: 3 ‘A’ Levels, A-C (English, History, Sociology)
• 1991: 10 GCSEs, A-C

Driver’s Licence
Full, Clean, held since 1997

Other comments
I am the sole registered fire warden and first aid warden for my current employer and hold a current First Aider certificate from St John Ambulance.

In 2008, I was invited to lecture at London College of Music in Ealing for twelve weeks, where I was teaching music business one night a week to students studying an access course with a view to going on to register for a degree at the college.

In my spare time I support live music venues and I sing in a function band occasionally on weekends. I actively seek adult education opportunities (I have studied basic Italian, crafting and am now looking for a website design course), support the charity Leukaemia Research (sponsored walks and live music events) and I am also a member of the WSIVC (West Surrey Inter-Varsity social club).

Employment History

May 2006 to August 2006
Surrey University, Stag Hill Campus, Guildford, Surrey
Job description: ‘PATS’ Facilities Administrator and Student Support Administrator
I joined Surrey University in the Performing Arts Department where I was responsible for all facilities in the building; scheduling, booking practice rooms and music studios, recording suites and dance studios and organising all repairs, maintenance, ordering consumables, hardware and software, maintaining the student database and liaising with the lecturers to negotiate and organise work placements for students.

January 2005 to May 2006
Griffiths Good & Company Ltd, Gateway House, Fleet, Hampshire
Job description: Commercial Insurance Broker
As work was not forthcoming in the music industry I went back to a full-time job, specialising in commercial property insurance and event insurance and managing a portfolio of clients.

September 2004 to January 2005
Whilst looking for work in the music industry I was a freelance cameraman assistant and also volunteered at the Harbour Day Centre in Milford, Surrey as an assistant carer to mentally and physically disabled adults.

September 2002 to September 2004
BA(Hons) in Music Business at the Academy of Contemporary Music (ACM), Rodboro Buildings, Guildford, Surrey. Full-Time Student

September 2000 to January 2003
Aon Limited, Victoria Gate, Chobham Road, Woking, Surrey.
Job description: Commercial Broker

March 1998 to September 2000
Fraser Miller Limited, Craven House, Lansbury Estate, Lower Guildford Road, Knaphill, Woking.
Job description: Senior Client Services Executive

March 1997 to March 1998
Thomas Winter Limited, 40/46 Chapel Street, Marlow, Buckinghamshire.
Job description: Commercial Insurance Broker

September 1995 to March 1997
Royal & SunAlliance plc, 100 Kings Road, Reading, Berkshire.
Job description: Commercial Underwriter