My name is Laura Dale. I am 21 years old and about to complete my associates degree in arts this may. Being a Tour Manager has always been my dream job. As for regular management I have 2 years now under sales management.
Metropolitan Community College, Kansas City, Missouri
Associates of Arts, May 2012
Hickman Mills High School, Kansas City, MO
High School Diploma, May 2008
Completion of basic computer college course: Microsoft word, Microsoft excel, webpage creation, etc.
Completion of 8 hours of radiology observation : St. Lukes and Truman Medical Center.
» Work Experience
Teavana, Independence, Missouri
Team Lead, May 2011- current
• Daily opening and closing of store, computer and paperwork.
• Coach and assist in training team members.
• Cash handling preformed between cashiering and brinks, as well as customer service skills.
Journeys Kidz, Springfield, Missouri
Co-Manager, August 2010- March 2011
• Creating schedules,, filling out daily paper work., making bank runs, completing transfers and special orders.
• Coaching and training part- time help
• Commission bases.
Journeys, Independence, Missouri
Part time Sales, October 2009- August 2010
• Cash handing and customer service skills preformed.
• Daily sales goals met.
• Weekly stock preformed.
Crest Animal Hospital, Kansas City Missouri
Kennels/Tech, July 2007- December 2009
• Assisting the docters in daily procedures, including treatment, surgery and x-rays.
• Administering medicine of patients as directed by the doctors.
• Caring for the boarding or sick patients, with food, water, bathing and exercise.
Pauls Drive In, Kansas City, Missouri
Cashier, May 2006- December 2009
• Taking and preparing customers food.
• Cash handling and customer service skill preformed
• Daily cleaning during and after every shift.
Linc, Kansas City, Missouri
Receptionist, October 2008- March 2009
• Answer phone calls.
• Managing, distributing and collection of the bill
• Multitasking between clients, phone calls, paper work and paging others.
St. Joseph Medical Hospital, Kansas City, Missouri
Dietary Server, May 2007- October 2007
• Prepare patients food trays.
• Deliver and retrieve patients food trays.
• Nightly clean up of the whole kitchen.
Fireworks City, Kansas City, Missouri
Seasonal Sales, July 2007- current, seasonally
• Cash handling as a cashier.
• Stocking firework bins.
• Excellent customer service skills.