Content builder and business PM the implementation of Inkling, a vendor product designed to deliver interactive knowledge management content through multiple delivery channels used throughout the organization. I managed resources to complete content analysis, requirements, build, and deployment readiness “Go Live” tasks for multiple implementations planned. Manage ongoing design and deployment of content.
Content builder and business PM on successful implementations of an integrated DocuSign esignature solution to assist in improving cycle times and disposition rates, decrease manual processing costs (paper, postage, etc.), and improve process by lessening the number of ‘touches’. Managed creation, completion, and deployment of multiple forms used for esignature.