Pamela Johnson

Freelance Database Expert & Proofreader

Location:District Heights, Maryland, United States
2 Skills
June 2011 to Present – Online Transcriptionist

Currently, I transcribe for employers through On an as-needed basis, I transcribe qualitative market research, academic interviews, church sermons, and New York Board of Education hearings. The average turn-around time is one to three days. I am required to adhere to either employer transcript specifications or client specifications. Completed transcripts must be turned in on time, proofread, and spell-checked.

MV Transportation – Beltsville, Maryland
June 2010 to Present – Driver

My mission as a Metro Access driver is to provide wheel chair bound customers and customers with disabilities with safe, timely, and efficient transportation to and from scheduled pickup and drop off points. It is also my responsibility to be attentive and mindful of my customers’ needs, displaying a good attitude, collecting fares, turning in routine paperwork regarding time reporting and mileage, obeying traffic laws, and pre-trip and post-trip inspection of company vehicle.

AARP Foundation – National Legal Training Project - Washington, D.C.
August 2006 – December 2008 - Senior Administrative Technician

The National Legal Training Project, a grant-funded division of AARP Foundation, trained lawyers and other professional advocates of elderly Americans to recognize and remedy abuse of elderly citizens. The project was discontinued December 31, 2008. Under the direct supervision of the Director of the program, I provided administrative and technical support for a team consisting of two lawyers, one training specialist, and one other Administrative Technician. In pursuit of my team’s mission, my routine responsibilities included:

• Compiling, coordinating, managing, and updating budget records in order to prepare special reports and advise manager of budget issues. These reports were related to training expenses and annual department budget.
• Creating, updating, and managing departmental Excel and Access databases. These databases contained between 2000 and 4000+ member entries.
• Preparing, distributing, and mailing training materials to AARP members, staff and training sites.
• Distributing mail and routing member phone calls to appropriate personnel.
• Expedite book orders generated in connection with member requests and training site requirements.
• Ordering and monitoring office supplies and department book inventories. This included communicating with Print Shop and Office Depot in order to print and sustain minimum inventory requirements.
• Generating purchase requisitions.
• Processing and coding vendor expense vouchers and petty cash requests.
• Collecting demographic and survey data from training participants in order to post information to various databases for grant acquisition reporting purposes.
• Preparing and expediting mass mailings.
• Composing and responding to non-technical correspondence;
• Scheduling conference calls and meetings, including securing conference rooms.
• Maintaining department wall calendar.
• Maintaining department files.
• Event planning in connection with 2008 AARP Foundation National Aging and Law Conference in Washington, D.C.

Kelly Services - Washington, D.C. 20006
April 2006 - August 2006 - Administrative Assistant

I was on assignment with Joint Commission on Accreditation of Healthcare Organizations. In support of five professionals, including the Vice President of Public Policy and Government Relations of this office, my routine responsibilities included:

• Directing telephones calls related to healthcare complaints and issues to appropriate personnel.
• Scheduling telephone conferences.
• Paying bills.
• Maintaining magazine and newspaper subscriptions.
• Ordering office supplies and equipment.
• Maintaining various office logs.
• Operating various office machines including fax, postage meter, and multi-feature copier.
• Typing and proofreading documents.

Berkshire Elementary School - Forestville, Maryland
September 2005 - April 2006 - Lunchroom/Recess Monitor

• Supervised and monitored elementary school children in the lunchroom and in the playground areas during their lunch and recess periods.

Deposition Services, Inc. - Rockville, Maryland
October 1998 - September 2005 - Legal Transcriptionist - Independent Contractor.

• Transcribed courtroom proceedings from the Superior Court of the District of Columbia and Immigration Court.
• Produced transcripts from the Civil, Criminal, Family and Immigration Divisions using audio cassettes, zip drives, FTR Player Plus and FTP.

Piper & Marbury - Washington, D.C.
July 1982 - February 1999

Legal Secretary Administration (Floater) – May 1998 to February 1999:

• Typed legal documents and forms, including transcription.
• Prepared court filings.
• Made travel and meeting arrangements.
• Maintained client and chronological files.
• Entered attorney billable time on distributed time entry system.

Legal Secretary - Special Assignment - Environmental Department - May 1997 to May 1998:

• Supervised and delegated typing assignments to temporary staff and overtime staff.
• Typed and revised legal documents, charts and databases for several Project Assistants and one Environmental Attorney.
• Maintained document logs of numerous documents produced in connection with special projects.
• Assembled and expedited mass mailings.

Legal Secretary - April 1987 to May 1997:
Over these years, I was secretary to several attorneys, paralegals, and partners of the firm including one Corporate, Real Estate, and Banking Attorney; one Blue Sky Securities Coordinator; one Of-Counsel Environmental Attorney; one International Trade Partner; and one Healthcare Partner. My responsibilities included the following:

• Processed client bills, which included entering attorney billable time.
• Made travel and meeting arrangements.
• Prepared court filings.
• Typed legal documents and forms, which included transcription.
• Maintained client and chronological files.
• Maintained supervisor's calendar and rolodexes.

Lead Operator, Word Processing Department - July 1986 to April 1987:

• Trained and supervised up to six word processors, including securing overtime coverage and monitoring workflow to ensure all deadlines were met for all projects.
• Created and revised legal documents on Wang Word Processor.

Word Processor - July 1982 to July 1986:
• Created and revised various legal documents on the Wang VS 9? system.
• Backed up and shutdown office computer system and changed computer disk packs.
• Received and sent telecommunications.


Skills with software: Microsoft Word, Excel, Access, PowerPoint, JD Edwards, Corel WordPerfect, transcription machine; FTP (file transference program?, and various office machines including fax and postage machine.
Skills (2) Rating