cathy Zamora

Freelance Resume Writer & Admin Support Freelancer

Location:Saint John, New Brunswick, Canada
2 Skills
Cathy Zamora
54 Waterloo Street Saint John NB 506-657-3559

Skills and Accomplishments

Microsoft Office (including Access) Point of Sale Systems
General Office equipment operation Learning Choice Theory
Communicate with Confidence True Colours Training
Parent Effectiveness Priority S.A.M Training (exclusive to YM/YWCA) First Aid/CPR Signal Person’s Course
Various customer service/horticulture seminars

Work Experience
Product Ambassador-2011-Consumer Impact Marketing- Launch Division, Saint John,
Demonstrating new brand name products at Superstore

Designer - 2010 - 2011 - Blossoms,Brunswick Square, Saint John, N.B.
· Preparing fresh fruit arrangements
· Arranging for delivery
· Cash operation
· Opening and closing duties

Merchandiser/Product Educator - 2010 - Current The - Scotts Miracle Grow Company, Montreal, QC
· Educating consumers on lawn and garden care (including seminars, promotional events and in store demonstrations)
· Demonstrating and recommending Scotts products to both consumer and retail associates
· Installing displays and signage
· Maintaining inventory (including Down Stocking)

Technical Support Associate - 2009 - Sitel, Saint John, NB
Providing technical support for wireless devices including I phones

Garden Centre Associate (Seasonal) Canadian Tire,Rothesay, NB
· Maintaining nursery stock (including upkeep of inventory and inventory control)
· Advising customers on products available

Horticulture Technician - 2009 - Parks DepartmentTown of Rothesay), Rothesay, N.B.
· Maintaining large outdoor manicured flower and shrub beds
· Preparing beds for new annual plantings
· General upkeep (including weeding and fertilizing) new and existing beds
· Using push, self propelled and industrial lawn mowers
· Participating in various workshops (including working with school children)

Interior Greening Manager - 2006 - 2008-Studio House Enterprises (Mrs. Jean Irving),Saint John, N.B.
· Maintaining greeneries at various locations(including planting and pruning)
· Working around various offices requiring confidentiality and customer service skills
· Special occasion floral designs (holidays and special events)

Coordinator - 2001 - 2006 - Opportunity Program YM/YWCA/Computer Access Centre,Saint John, N.B.
· Assisting clients referred by Family and Community Services, with obtaining computer courses (including computer basic and Microsoft Office)
· General office procedures
. Reporting on monthly progress, planning/hosting information sessions
· Coordinating and modifying classes based on student needs
· Maintaining client relations
· Maintaining computers (including software installs)

Administrative Assistant - 2001 - 2006 - Membership Services/Government Funded Programs – YMCA-YWCA, Saint John, N.B.
· Providing administrative support to senior management
· Completing administrative tasks (including transcribing and preparing documents, recording minutes)
· Maintaining switchboard and special event preparations

Horticulture Advisor- 2003 - Halifax Seed, Saint John, N.B.
· Advising and educating consumers about lawn maintenance (including disease control and maintenance)
· Specializing in bulb care and maintenance
· Assisting contractors with orders and purchases (mainly in bulk)
· Installing flower and shrub beds occasionally

Owner/Operator - 1998 - 2001 - Cathy’s Garden, Blackville, N.B.
· Opening business (including creating business plan)
· Business accounting and administrative duties
· Operating a retail garden centre and greenhouse
· Providing landscaping services
· Designing floral arrangements (mostly silk)


Jewelery making, floral arranging,gardening, reading and swimmimg


Brunet Certified Courses:
Microsoft Office Suite
Project Management
Basic Psychology
Business Letter Writing

NB Greenhouse Association Horticulture Technician Program Certification- Agricultural Research Station – Lincoln, NB
Academic Program-Blackville High School – Blackville, NB

Volunteer Activities
Facilitator-Rainbows Program, Secretary, Special Events and Health and Safety Committee, Immigration LEAP Program, Saint John YMCA-YWCA.
Administrative duties, Saint John Y's Men's Club,
50+ Program and Friendship Room, Salvation Army
Parent Committee, RCMP Racing Against Drugs Program - Blackville NB
Facilitator, Special Events, Wesleyan Church Seniors Group and Netherwood Kids Club


George or Jenny Scott
1070 Lincoln Road
Fredericton, NB

Mrs. J.K. Irving
7 Maiden Lane
Rothesay, NB
Skills (2) Rating
Resume Writing
Admin Support