Friends (1)

Deborah Lambert

Freelance Technical Writer & Report Writer

Location:Los Angeles, California, United States
2 Skills
I have extensive experience in both corporate business and visual arts. At first glance this seems to be an unlikely pair but I spent many years in the corporate world while also pursuing my passion for visual art. I am well versed in the industry standard business applications as well as graphic design applications. I work quickly and efficiently and strive for excellence on all projects.

Professional Experience*
Sep 2009 – present Information Management Consultant, Contracted on a per project basis to provide information management services and basic website development as specified by various clients.
Aug 2002 – Aug 2009 Information Services Manager, Friedman’s Home Improvement, Santa Rosa, CA
Jun 2001 – Aug 2002 Kitchen Design Center Coordinator, Friedman’s Home Improvement, Santa Rosa, CA
May 2000 – Sep 2000 Information Management Consultant, Contracted by the University of Southern California School of Fine Arts “Art In Motion” Festival Director
Sep 1998 – Feb 2000 Technical Specialist, WBI Energy Services, Inc./Southern California Edison, Long Beach, CA
Jul 1998 – Sep 1998 Database Development Technician, US Department of Commerce NOAA National Marine Fisheries Service, Long Beach, CA
Nov 1994 – Dec 1998 Project Manager, Carnot Technical Services, Tustin, CA
Jan 1989 – Nov 1994 Compliance Coordinator, Montenay Pacific Power Corporation, Long Beach, CA
Mar 1987 - Dec 1988 Cost Controls Engineer, Dravo Constructors, Long Beach, CA
Mar 1982 – Aug 2001 Petty Officer Third Class, U.S. Navy, Active & Reserve at various duty stations
*Please refer to position summary for detailed responsibilities

Information Management, Business & OnLine Support Services
10 plus years of active experience with Photopshop, Illustrator, Dreamweaver, Firefox and Acrobat. Experienced in Adobe Lightroom. Highly proficient advanced user in: Excel, Access, Word, PowerPoint. Experience with WordPress, Drupal and Joomla. Social media management: Facebook (including custom Facebook pages), Twitter, LinkedIn, Google+ and MailChimp. Ad design experience both print and web for various clients. Experience with Google Analytics and implementation of Google Apps. Proficient in HTML, CSS, ASP.NET C#, basic Javascript, JQuery and SQL. GUI Prototyping with Artisteer. Develop/maintain complex technical spreadsheets for various applications. Design, construct and maintain large databases. Exceptional organizational and report writing skills. Extensive experience in technical writing and procedure development including Employee Handbooks, Injury & Illness Prevention Plans, Safety Manuals, SOP Manuals, and user How to Guides for various industries from industrial to retail.

Education and Training
Academy of Art University, San Francisco CA 2010 Master of Fine Arts
University of Southern California, Los Angeles CA 2000 Bachelor of Fine Arts, Magna *** Laude
U.S. Navy MOS Training, Class A School, San Diego, CA, 1982

Coursework, Training, & Seminars
Exchange Server Management, Dreamweaver CS3, CEMS Workshop, Entropy; Hazardous Materials Chemistry and Technical Writing, UC Irvine; Ground Water Protection, Water Replenishment District of Southern California; Environmental Regulations Seminar, Executive Enterprises; Tiered Permitting Compliance, Department of Toxic Substance Control, CAL/EPA and UC Extension; NPDES/Storm Water Discharge, ASCE; Americans with Disabilities Act Training; Drew Chemical, Water Treatment Training; OSHA Seminar, the California Chamber of Commerce.

US Naval Reserves 1998 – 2001
California Army National Guard 1998
US Navy, Active Duty 1982 - 1987

Position Summary
Information Management Consultant Sep 2009 – present:
Per contract basis, performed information management services and basic website development as specified by various clients. Projects included company intranet maintenance and management, database development and management, website development and implementation including ecommerce. Provided company intranet and database management training for employees of Friedman’s Home Improvement IS/IT department. Developed basic website and intranet presence for Aunti Barbaras’s Dog Daycare and Le Carre Salon & Spa (in progress). Developed ecommerce site and internet presence for Green Happy

Friedman’s Home Improvement , Information Services Manager, June 2001 – Aug 2009:
Responsible for the day-to-day operations of all aspects of the company information service and technology operations serving three retail locations and a distribution warehouse. Duties included maintenance and management of the central network comprised of 16 Windows servers that performed various company functions, such as cash register support, telephony support, Exchange server management, delivery tracking systems and provide various types of internal customer support. Also responsible for UNIX system supporting a full-featured enterprise business management software solution used for lumber and home improvement retailers. The UNIX system provided order management operation, inventory management and production processes, vendor procurement processes, AP/AR and various business analytics. Working closely with HR and Training department, corporate manager collateral duties included the development and management of the company safety program which helped reduce costs associated with injury and illness including modified insurance ratings for significant insurance savings.

Information Management Consultant May 2000 – Aug 2000:
Contracted by the University of Southern California School of Fine Arts for the development and implementation of a resource database for the Annual Art in Motion Festival and Events. Developed the database based on client need and usage; gathered and integrated voluminous amounts of data into the database; trained personnel on the maintenance and management of the database and information handling.

WBI Energy Service, Inc., Technical Specialist II Sep 1998 – Feb 2000:
Contracted by Southern California Edison to conduct database development and management for the Year 2000 (Y2K) Project. The Y2K project assisted various clients in assessment and remediation of their respective power generating facilities with regard to compliance with Y2K related issues. Responsibilities included client database development and management and information management related to facility inventory. Client databases were utilized to manage and track equipment inventory, testing and remediation and ultimately the generation of a report of compliance or non-compliance. Database development was executed utilizing the Edison International Remediation Planning – Information Requirements. Worked directly with Project Managers to resolve information management issues related to facility inventories. Responsible for training selected personnel on the operation and maintenance of client databases.

US National Marine Fisheries Service, Information Management Specialist Jul 1998 – Sep 1998:
In the Protected Resources Division overseeing the Endangered Species Act, responsibilities included development and maintenance of database documenting all correspondence/information related to the California/Oregon Coho Salmon and Chinook Critical Habitat issues and Stranded Mammals Reporting for California & Oregon. The databases are utilized at the local, regional, and national levels for monitoring and statistical analysis of various species habitats. Established a system to maintain and access the physical documents from which these databases are derived, in preparation for the Freedom of Information Act Requirements.

Carnot, Project Engineer Nov 1994 - Dec 1998:
Responsibilities in the Continuous Compliance Division of this environmental consulting company included: development of Quality Assurance & Control Programs for 40 CFR Parts 60 & 75 (Acid Rain Program) and SCAQMD RECLAIM Program; preparation of CEMS monitoring plans and applications for RECLAIM and Rule 218 regulations; development/preparation of CEMS certification test protocols as required by SCAQMD. Assisted in the preparation of CEMS design, procurement and performance specifications. Conducted bid evaluations. Prepared and developed operations and maintenance manuals for Continuous Emission Monitoring Systems. Conducted client facility audits to ensure regulatory compliance. Completed SCAQMD Air Emissions Reports for submittal by clients.

Southeast Resource Recovery Facility Long Beach, CA,: Mar 1987 – Nov 1994:
• Safety & Environmental Compliance Coordinator, Sep ‘90 - Nov ‘94 Montenay Pacific Power Corp., Safety director managing plant safety program, including training, inspection, procedure development and implementation. Responsible for operations & maintenance management of CEMS at this Municipal Solid Waste Incinerator. Coordinated all stack emissions testing activities; generated all required emissions reports for regulatory agencies; managed ash sampling & analysis program; liaison with analytical laboratories to ensure QC; supervised the storm water discharge management program. (Please refer to attachment of detailed responsibilities)
• Equipment Operator Jan ‘89 - Aug ‘90 Montenay Pacific Power Corp: Monitored plant operations through equipment readings and adjustments, maintaining operations within prescribed parameters. Conducted daily water analysis. Performed other plant functions as necessary.
• Cost Controls Engineer Mar ‘87 - Dec ‘88 Dravo Constructors: Monitored construction progress of SERRF; coordinated with construction/planning and administration for construction progress monitoring via information collection and management; information used in coordination with accounting and engineering departments in budgets analysis and forecasting.

Third Class Petty Officer Dental Technician Mar 1982 - Aug 2001 U.S. Navy, Honorably discharged
Skills (2) Rating
Technical Writing
Report Writing