Franshell Everson

Freelance Retailing Freelancer & Word Processing Freelancer

1299
Location:Westwego, Louisiana, United States
Profile:https://www.freelanced.com/franshelleverson
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Kudos
5.0
2 Skills
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Rate/Hr
Franshell Everson 257 Coretta Drive, Avondale, LA 70094
Cellular 504346-1666
Merchandiser
Customer service professional with 10 years experience interacting with the public. Highly qualified in
service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced
environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and
interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance
with an ability to learn new procedures quickly.
Areas of Expertise
Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and
invoicing errors. Developed a customized order entry process to meet customers' specific ordering needs,
improving accuracy, on-time delivery, and customer satisfaction. Regularly made sales quotas. Rapidly
mastered new product data. Maintained responsibility for management of in-store promotional activities and
advertising materials.
Experience
Dillards Dept. Store, New Orleans,la 2004 to 2008
Cashier
Ensured the highest levels of customer service and satisfaction. Advised customers on new styles, fashion
trends, and product features. Developed close and personal relationships with clients to ensure customer
loyalty and retention. Acquired an expertise in customer service and "closing the sale". Established
shipping and receiving procedures, which streamlined operations and increased efficiency. Contacted
customers to notify them of special sales and new merchandise shipments.
Mosiac , Texas 2008 to Present
Merchandiser
h Developed close and personal relationships with clients to ensure customer loyalty and retention
h Advised customers on new styles, fashion trends, and product features
h Ensured the highest levels of customer service and satisfaction
h Developed expert product knowledge of make up, hair care products and salon equipment to sell to
professional aestheticians, hair dressers and salon owners
h Designed booth and direct vendors in creation of display materials; oversaw booth set-up and
merchandise display
h Acquired an expertise in customer service and "closing the sale"
h Sent thank-you notes for patronage, and cards on special occasions
Lawerence Merchandiser, Tx 2004 to 2004
Merchandiser
h Advised customers on new styles, fashion trends, and product features
h Ensured the highest levels of customer service and satisfaction
h Designed booth and direct vendors in creation of display materials; oversaw booth set-up and
merchandise display
h Provided on-call clothing and accessory consultation for personal shopper customers
h Participated in receiving, check-in, and stocking of merchandise, prepared products for sale, updated
and maintained existing client accounts, demonstrated new products, and trained clients in use and
application of new cosmetics
h Handled stock, customer special and repair shop orders with various vendors nationwide, providing
technical information regarding equipment, order parts, returns, and special orders
h Contacted customers to notify them of special sales and new merchandise shipments
Education
L.W Higgins, Marrero,La 1998
UNO, New Orleans,La 2000
Bussiness
Additional Skills
h Team Motivation
h Time Management
h Visual Merchandising
h Team Leadership
h Telephone Communications
h Strategic Sales Planning
h New-Store Openings
Skills (2) Rating
Retailing
Word Processing