Steven Mayo

Freelance Creative Writer & Editor

Location:Toledo, Ohio, United States
2 Skills
Work History
March 2011 – present
Washington Local Schools, Toledo, OH
Classified Substitute - Library Media Aide, Classroom Aide, Safety Aide
• Assisted high school students with library research.
• Assisted and supervised children K-8 with book selection and check-in/check-out.
• Facilitated the instruction of students K-8, including those with special education requirements.
• Monitored and disciplined students K-6 in various lunch and recess settings.

April 2010 – July 2010
United States Census Bureau, Detroit, MI
Crew Leader
• Trained and supervised 22 enumerators for Non-Response Follow Up operation.
• Completed required field work one week ahead of schedule.
• Maintained data integrity and confidentiality of PII (Personally Identifiable Information).

March 2001 – February 2009
Flower Hospital, ProMedica Health System, Sylvania, OH
Medical Librarian
• Handled the overall operation of the medical library, including budgets, acquisitions, and public service.
• Assisted with research for students, nurses, physicians, allied health personnel, and hospital administrators.
• Developed and maintained the library collection based on user requests, health care policies, and Medical Library Association standards.
• Created and conducted training sessions for various databases, including PubMed, Ovid, EBSCOhost, and CINAHL.
• Performed original- and copy cataloging with NLM (National Library of Medicine) classification system (parallel to the LC (Library of Congress) classification system).
• Answered reference questions using research databases, textbooks, and online resources.
• Maintained computers in the library, including troubleshooting and one-on-one training.
• Drafted and edited policies and procedures and statistical measures.
• Synchronized technology- and strategic planning.
• Evaluated and selected integrated library system for OPAC and serials management.
• Assessed and addressed the needs of other ProMedica Health System libraries.
• Attended MLA (Medical Library Association) annual meetings and workshops.
August 2000 – March 2001
Rawhide Internet Services, Toledo, OH
Internet Specialist
• Gathered keywords, appropriated domain names, and created automated, dynamic web pages for search engine optimization.
• Collaborated on team projects and handled independent assignments.

August 2000 – March 2001
Toledo-Lucas County Public Library, Toledo, OH
Substitute Librarian
• Conducted standard reference interviews.
• Answered reference requests using print and online resources, including OhioLINK and EBSCO.
• Routed incoming calls at the Library Information Line.

June 1990 – July 2000
Toledo-Lucas County Public Library, Toledo, OH
Circulation clerk, Main Library and Branches
• Trained branch staff in the use of Windows 98 and MS Office suite.
• Conducted standard clerical activities.
• Sorted and handled library materials, including microfilm/fiche, newspapers, magazines, interlibrary loans, supplies, and other items upon request.

2011 Monroe County Community College, Monroe, MI

• Half-time student pursuing Associate of Applied Science, PC Support Technician.
• Completed coursework includes Help Desk Concepts and Systems Analysis and Design.
• Expecting completion of degree in December 2011.

1999 Wayne State University, Detroit, MI
Master of Library and Information Sciences
• Urban public libraries concentration.
• Further course study in technical services and collection development.

1997 University of Toledo, Toledo, OH
Bachelor of Arts, English Literature
• Further course study in biology, chemistry, art history and fine arts.
• Graduated *** laude, 3.39 gpa.
Skills and Knowledge

• Proficient in PC operations, including Windows XP/Vista/7, Microsoft Office Suite 2003/2007, Internet Explorer, Firefox, Virtual PC, Web 2.0 applications, and many others.
• Proficient in database searching, including EBSCOhost, CINAHL, and others.
• Proficient in library software such as Docline and Cybertools.
• Familiar with web page design and HTML.
• Familiar with Windows Server 2003 and 2008.
• Detail oriented.
• Dedicated to public service.
• Productive and effective in both solo and group settings.
• Pursuing an Associate’s Degree as PC Support Technician.
• Completed requirements for Alternative Educator License, Ohio Department of Education.
? Including a passing score on Praxis II, Library Media Specialist.
Skills (2) Rating
Creative Writing