Ryan Shewmaker

Freelance Digital Artist & Multimedia Freelancer

Location:San Antonio, Texas, United States
2 Skills
Ryan Shewmaker

Objective To obtain experience with a fast paced, motivating work environment.


Customer Service Representative

Oct 2003 – April 2005 PacifiCare, San Antonio, TX

? Responded to routine customer inquiries and complaints or appeals/ grievances
? Obtained a general knowledge of terminology in the medical field
? Responded to and educated members/ providers via telephone or correspondence on
moderately to highly complex level of inquiries/ issues

Secretarial Assistant (Temp Assignment – for Corestaff)

June 2003 – Aug 2003 Tower Life Insurance, San Antonio, TX

? Filing with light paperwork duties
? Basic CSR responsibilities
? Dealt with general Insurance claim (Med. And Dent.) questions

Customer Service Representative

Aug 2002 – April 2003 RMH, San Antonio, TX

? Tracked packages internationally for UPS
? Scheduled onsite inspections for lost or damaged items
? Issued refunds for failed services
? Provided exemplary customer service to a broad range of UPS customers
? Developed extensive record keeping and filing skills

Sales Representative

Sep 2000 – Jan 2001 General Nutrition Center (GNC), San Antonio, TX

? Assisted customers with nutritional advise
? Marketed store location’s inventory through visual displays
? Excelled in various vendor sponsored contests
? Proficient with register and 10 key

Education Alamo Community College, San Antonio, TX

Fall 2001 – Spring 2005

? I am currently deciding to persue a degree in accounting and/or CIS


I currently am studying computer programming and have a great desire to become more proficient in programming languages, such as Linux, HTML5, Visual Basic, and Java. I enjoy Working with video and image editing software (Corel / Jasc, Adobe, Nero).
Skills (2) Rating
Digital Art