SAFFORD, AZ 85546
To utilize my extensive customer service and administrative background to secure a career path not a job.
I have over 15 years of customer service background, both in person and in call centers and over the phone. My outstanding administrative office skills enable me to further the goals of any organization. I am motivated and goal driven, I enjoy a challenge and thrive in a fast paced environment.
6/10 - 2/11 Martin & James Inc. Scottsdale, AZ
Front line customer service, answering phones, assisting customers in person, filing, scheduling, internal customer service, maintaining owners schedules.
6/08 -10/10 Alpine Access Home based
Inbound customer service for American Express program. Assisted cardholders withpayments, reconciliation, disputes, fraud, general questions and outstanding
customer service. I maintained a low AHT, and high TBASS and RTF scores.
10/03 - 4/08 Cable One Inc. Safford, AZ
Senior Customer Service and Sales Representative
Provided excellent customer service both over the phone and in person. Answered phones, counseled prospective and existing customers on new services or service changes. Scheduled technicians, backed up office manager, numerous other projects and duties as assigned.
Stacy M Stroup 480-389-9126
Martin Gherna 928-651-3564
Toni Gonzales 928-965-1321