Freelance Language Translator & Customer Response Freelancer

Location:Detroit, Michigan, United States
2 Skills
Abdulmalek M. Hamood
2765 Roulo
Dearborn, MI 48120
(313) 623-0379


Seeking a challenging career with a progressive organization which will utilize my skills, abilities and education in management, Office Clerk, Product Management, Operations, Purchasing and Buying.


Wayne State University, Detroit, MI
04/2007 - 07/2011 Survey Researchers
Perform Computer Assisted Telephone Interviews (CATI). Resolve data collection that occurs in person and involves the interviewer entering all responses directly into a computer. Prepare and present summaries and analyses of survey data, including tables, graphs, and fact sheets that describe survey techniques and results. Consult with clients to identify survey needs and specific requirements, such as special samples. Analyze data from surveys, old records, or case studies, using statistical software. Review, classify, and record survey data in preparation for computer analysis. Conduct research to gather information about survey topics. Conduct surveys and collect data, using methods such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls, literature reviews, and file reviews. Collaborate with other researchers in the planning, implementation, and evaluation of surveys. Direct and review the work of staff members, including survey support staff and interviewers who gather survey data. Monitor and evaluate survey progress and performance, using sample disposition reports and response rate calculations. Produce documentation of the questionnaire development process, data collection methods, sampling designs, and decisions

Michigan State University, MSU, Detroit, MI
01/2010 - 05/2011 Lab Monitor
• Keep detailed logs of all work-related activities. Use computers, computer-interfaced equipment, robotics or high-technology industrial applications to perform work duties. Clean, maintain and prepare supplies and work areas. Set up, adjust, calibrate, clean, maintain, and troubleshoot laboratory and field equipment.

Dearborn Public Schools, Dearborn, MI
01/2007 - 07/2010 Substitute Teacher
Observe and evaluate students' performance, behavior, social development, and physical health. Instruct through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies. Prepare materials and classrooms for class activities.

Kelly Services, Dearborn, MI
07/2008 - 05/2009 Bilingual (Arabic/English) Career Specia
Provide career management services to the universal population with a focus on helping customers obtain employment. Facilitates customer access to supportive services, social services, training, education, and employment services, as well as job search mechanics ie: Job search techniques, Resume writing, and Interview Skills. Assesses client aptitude, values, interest inventories and training needs in assessing job readiness and preparing client for entry/re-entry into the workforce. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

12/2002 - 01/2005 CASHIER
Serve ice water, coffee, rolls, and butter to patrons. Fill beverage and ice dispensers. Stock cabinets and serving areas with condiments, and refill condiment containers as necessary. Locate items requested by customers. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers.

09/2001 - 11/2002 CASHIER
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments.


Major: General Studied
Edsel Ford High School, MI

Bachelor Degree
Major: Computer Science
Wayne State University, MI

Associate Degree In Science
Major: Science
Henry Ford Community College, MI


More than four years experience as performing data entry, translating, great ability to read and maintenance instructions, excellent oral and written communication skills and very good handwriting, and procedure manuals. Thorough knowledge of the computer keyboard and the operation of Windows based software system, email and associated printer. In-depth ability to receive, track and distribute materials, supplies, and equipment, and Strong ability to receive, stock, and deliver goods. Active Listening, Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing Teaching others how to do something. Reading Comprehension Understanding written sentences and paragraphs in work related documents. Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Microsoft Office 2000,Microsoft Excel,Microsoft Access, C; Microsoft Visual Basic; Prolog; Restructured extended executor REXX