Friends (1)

Angela R Cole

Freelance Admin Support Freelancer & Help Desk Freelancer

Location:Maywood, Illinois, United States
2 Skills

New Horizons Computer Learning Centers
04/2011 - Present
Currently enrolled and taking classes to gain Microsoft Certification and Web Design in Adobe.

Illinois Depart Of Human Services, Rehab. Division, Chicago, IL
2009 – 2010
Personal Assistant
· Light Housekeeping
· Preparing Meals
· Running Errands
· Processing Incoming Mail
· Processing Accounts Payable

Tawani Enterprises, Chicago, IL
2008 - 2009
Administrative Assistant
· Answering telephone
· Greeting Visitors
· Ordered and maintained supplies
· Distributed Mail

Monroe Vintage Management. Chicago, IL
2007 - 2008
Property Administrator
· Provided telephone and administrative support.
· Process Accounts Receivables/Accounts Payable
· Order and maintain supplies
· Creating Work Orders

Century 21 Better Realty Group, Inc., Forest Park, IL
2005 - 2007
Assistant Manager
· Provide telephone and administrative support.
· Provide light bookkeeping
· Performed orientations for new agents.
· Coordinate luncheon sales presentations for agents
· Prepare monthly corporate reports
· Pay Bills
· Order and maintain supplies
· Light pc support on use and maintenance
· Coordinated the purchase and upgrade of office pc’s and software

Century 21 Better Realty Group, Inc., Forest Park, IL                   
2005 - 2007
Licensed Real Estate Agent
· Coordinate real estate sales transactions from beginning to end.
· Schedule showings of properties for buyers/sellers
· Perform listing presentations for property owners
· Prepare contracts, disclosures, and related documentation
· Coordinate with listing agents and buyer’s agents on the sale of property.
· Attend property inspections and property appraisals.
· Prepare broker price opinions.
· Prepare comparative market analysis
AON, Glenview, IL                                                                                   
2003 - 2004
Technical Support Analyst
· Provided telephone support, creating service requests using GWI software.
· Provided support for remote VPN users.
· Executed VPN Administration; e.g.-Create accounts, revoke/reissue certificates, reset passwords.
· Performed Genesys Administration; created accounts.
· Other duties as assigned.

Associates Degree, Administrative Secretarial, Robert Morris College, Chicago, IL
MS Windows 98/2000/XP, MS Word, MS Excel
MS Access, Outlook, Lotus Notes R5, Internet Explorer
Word Press
September 2003 – National Seminars Group
Knock Your Socks Off Customer Training
October 2003 – National Seminars Group
ICSA (International Customer Service Association) Certification
Real Estate Sales [Expired]
Skills (2) Rating
Admin Support
Help Desk