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JioVanni Jones

Freelance Creative Writer & Poem Writer

Location:Columbus, Ohio, United States
2 Skills
Summary of Qualifications: To obtain a position that allows me to utilize my interpersonal, written and verbal communication skills. I seek a challenging, structured environment that is focused on results and team-work. I am a critical thinker who is self-motivated. My qualities in writing speeches and supervising illustrate attention to detail and professionalism. With over seven years of customer service I know how to relate to a broad range of individuals.

The Ohio State University Columbus, Ohio
B.A. Communications August 2011

Work Experience

Recreational and Physical Activity Center (RPAC)
Facilities | Facility Supervisor
Columbus, Ohio
September 2010 - Present

Facilitate and implement risk management procedures throughout facility
Writing incident reports and creating signage for major events in the facility
Interviewing new candidates and assessing their qualifications for employment
Collect and organize product invoices for incoming and outgoing deliveries
Maintain log of delivered packages to ensure department delivery standards were met
Respond to life threatening emergencies giving detailed, concise information to Columbus Police and Life Squad

Recreational and Physical Activity Center (RPAC) September 2008 – September 2010
Member Services | Assistant
Fielded thousands of calls from individuals inquiring about membership pricing, building regulations, special events, and reserving space for large meetings
Notifying customers via e-mail or telephone regarding lost property and how to reclaim the items
Completed customer account inquiries in an expedient, discreet manner
Up-sell and cross-sell of merchandise including lockers, sporting equipment and memberships
Resolved customer complaints involving membership charges and equipment fees
Extensive experience with thousands of dollars in cash/credit card payments and protected patrons personal information such as: credit card, check, cash and social security number

The United Negro College Fund (UNCF)
Columbus, Ohio
Intern April 2011- June 2011

Composed speeches for Area Director to present to constituent bases
Wrote grants to potential donors, detailing the mission of the organization and financial viability
Participated and exchanged ideas in board meetings that centered on brand expansion and increasing public immediacy
Executed special events logistics ranging from confirming sponsorships from Fortune 500 companies by forming/distributing informational brochures
Coordinated annual Walk-A-Thon by: spreading awareness through social media outlets such as Facebook and contacted major companies to encourage their participation
Traveled locally/long distance promoting the Columbus Walk-A-Thon to businesses and schools in the Columbus and Cincinnati area as well as email correspondence

Kroger Company Columbus, Ohio
Department Clerk June 2007 - August 2008

Ensured food products met FDA standards
Procured orders for customers via phone correspondence and in-person inquiries

Additional Skills
Excellent with Microsoft Office: (Word, Excel, PowerPoint, Outlook) and marketing with social media sites such as, Facebook, Twitter, and LinkedIn
Skills (2) Rating
Creative Writing
Poem Writing