Laurie Michalski

Freelance HR Manager & Admin Support Freelancer

Location:Philadelphia, Pennsylvania, United States
2 Skills
Summary of Qualifications, Expertise and Proficiencies

Human Resources Management Professional with three (3) years of combined work and classroom experience. Twelve (12+) Years Client Account Management with Ten (10) Concurrent Years of Project Management, Professional Copy Writing and Business Communication Experience: Solid Working Knowledge of Microsoft Office, including Word, Outlook,
Excel and PowerPoint; plus Experience with HR Smart Talent Management and Application Tracking Systems and GBS (Oracle) HRIS

Previous Education and Course Work:

Philadelphia University, Philadelphia, Pennsylvania
B.S. Human Resources Management– Spring 2011

Harrisburg Area Community College, Harrisburg, Pennsylvania
A.A. Communication -- Spring 1989

American Institute of Technical Arts and Sciences, Wayne, Pennsylvania
Paralegal with Computer Applications Certificate-- Spring 1997

Villanova University, St. David’s, Pennsylvania
Foundations in Project Management Continuing Ed Certificate -- Spring 2009

Professional Experience:

2010 – 2011 WorleyParsons Group -- Conshohocken, Pennsylvania
Human Resources Administrator (Contractor)

Recently completed long term temporary role as an HR Administrator/ Recruiting Coordinator and member of the Employee Service Center (ESC) team, including:
•Assisting Recruiters with job candidate screening and new employee onboarding
•Facilitating new hire process with line managers and various departments, including coordination with the IT group to obtain equipment set up and appropriate systems access
•Presenting new employee orientation, employee safety training , and performing exit interviews
•Providing timely response to questions/concerns about employee benefits, company policies and procedures, and prompt, efficient processing of transactional requests
•Creating, maintaining and updating employee files in compliance with all regulations and best practices
•Assisting HR Director and HR Business Partners with confidential executive talent searches; performance management projects; learning and development projects (including re-design of New Employee Orientation and NEO Binder); and talent management and succession planning projects
• Writing and administering employee skills assessment via Survey Monkey survey

2007 – 2008 McCallion Staffing Specialists -- Montgomeryville, Pennsylvania
Contract Associate

Performed medium-to-long term temporary assignments, including:
Administrative Coordinator, ECRI Institute -- Plymouth Meeting, Pennsylvania
•Processed web registrations and coordinated classes for persons interested in OSHA training courses and Center for Healthcare Environmental Management (CHEM) certification classes
Executive Assistant, Teva Pharmaceuticals -- Horsham, Pennsylvania
•Supported the VP of Global Respiratory Research and Development and the GRR&D Group

2004 – 2007 Drug Information Association (DIA) – Horsham, Pennsylvania
Executive Assistant

Provided high level administrative support to the Executive Director, Board of Directors and Senior Management team, including Director of Human Resources and Finance. Worked closely with Human Resources Department to:
o Facilitate communications with and among employees, managers and Board members
o Investigate employee issues and address employee concerns
o Organize training and employee appreciation events
o Create and facilitate employee reward programs
o Assist with employee relations issues
o Document policies and procedures
o Assist with Executive Talent Searches
•Worked with attorneys in the US and Switzerland to coordinate drafting and filing of various legal documents, including Handel Registry, employment contracts, HR policies, and copyright renewals.
•Planned and managed Board of Directors’ meetings in the U.S. and Europe
•Special Projects and Board of Directors Support Activities Included:
oSupporting the Strategic Planning Committee’s development and launch of a new plan,
oActively participating in the new Board member orientation process

2002 – 2004 McCallion Staffing Specialists -- Montgomeryville, Pennsylvania Contract Associate
Performed one long term assignment with Icon Clinical Research and a temp-to-perm assignment DIA (See Above)
Administrative Assistant, Business Development, Contracts Group, Icon Clinical Research
– North Wales, PA
•Assisted in the creation and management of master contracts with major pharmaceutical client companies, along with corresponding database development, document management and reporting tasks
•Successfully completed in-house training programs, including Introductory Clinical Research Assistant Training, HIPAA Compliance, The Drug Approval Process, Medical Terminology, and MS Access.

2000 – 2002 Broadview Networks -- Horsham, Pennsylvania
Account Manager – Metro New York Team/ e-Care Coordinator

Serviced the telephone accounts of small to medium-sized businesses (5-25 lines) located in the New York Metropolitan area, including service and installation requests and the resolution of billing inquiries/issues.
•Special projects included writing responses to inquiries received through the company’s website, writing newsletter articles, and assisting with the creation of department training materials
•Worked to restore phone service for customers after a major switching facility was destroyed on 9/11

1990 – 1999 Audiomax -- Blue Bell, Pennsylvania
Assistant Account Manager/Copywriter (1990-1991)
Account Manager/ Copywriter (1991-1997)
Customer Service Coordinator (1997-1999)

Managed audio recording projects for more than 100 clients (i.e. customized messages for telephone applications, in-store casting, and radio commercials) including new client orientation and account set up, script (copy) writing and ongoing management of client relationships
•Coached voice talent to ensure correct pronunciation of proper names, etc.
•Managed music library and advised engineers, account managers and clients on background music
•Represented the company at area tradeshows and in media interviews, including newspapers and radio stations in Great Britain and Japan
•Wrote articles appearing in such trade publications as The Teleprofessional
•Produced monthly Creative Department Newsletter, including helpful tips and suggested generic copy for use by fellow staff writers/account managers
•Facilitated information exchange and transfer between employees

Professional Memberships and Student Activities
•SHRM – Society for Human Resource Management
•Selected as a “Student Success Story” featured in promotional materials for Philadelphia University’s Continuing Studies Program for Working Adult Students
Skills (2) Rating
HR Management
Admin Support