A position that offers both editorial and customer service opportunities .
Freelance Editor, October 2010- present Toronto, ON
Edit various types of articles poetry, resumes, web page contents, etc. for spelling, grammar, content and readability.
Cashier/Inventory&Order, September 2007 – present Tim Hortons (Aramark) | Toronto, ON
Food and Beverage Production
Working in busy York University location. Involves multitasking, close attention to detail, speed, customer service and teamwork. Began as a seasonal position that only runs through the main school year but now is full time year round. Started as a runner, progressed to a cashier, and have been responsible for inventory, ordering, ensuring the store is up to Tim Horton standards, and that the promotions are in place since September 2010.
Retail Merchandiser, July 2010 - August 2010 Winston Retail | GTA, ON
Travel to various Bay stores and ensure that Emporio Armani product was arranged according to the planogram. Informed the company about which items needed to be replenished and found innovative solutions to cover missing products. Also acted as the liaison between stores and head office.
Cashier/Customer Service, August 2009 - October 2009 York University Bookstore | Toronto, ON
Ringing up bookstore purchases and answering customer questions during the busy season at the bookstore. Seasonal position.
Cashier/Merchandiser & Receiver, June 2007 - August 2007 Laura Canada | Scarborough, ON
Summer job. Dealt with shipping and receiving of merchandise. Also put out stock, did markdowns and did customer service. One of the main cashiers in the store.
Call Center Agent, January 2007 - February 2007 Naturopathic Medicine | Vaughan, ON
Took orders from pre-existing customers, answered product inquiries and up sold. Left because I was moving across the city.
Sales Associate, April 2006 - February 2007 Addition-Elle | Oshawa/Vaughn, ON
Sales Associate, new key-holder. Responsibilites include selling to customers, cleaning the store, organizing merchandise, filling paperwork, assisting with/or completing closing procedures including counting money, filling out bank slips, completing end of day procedures on computer.
Sales Associate, November 2005 - January 2006 Northern Reflections | Oshawa, ON
Seasonal sales associate. Duties involved cleaning the store, organizing merchandise, and helping customers.
Camp Counselor/Instructor, June 2005 - August 2005 Camp Frenda | Minett, Ontario
Nonprofit Charitable Organization
Summer job at a sleep over summer camp. Dealt with children from ages 6 to 16 as campers, as well as blind campers of all ages. Supervised cabin rooms as well as hosted craft classes. Performed various cleaning duties as well as assisted in kitchen cleanup. Also worked at this same camp the previous summer-2004.
Assistant Account Executive, May 2005 - June 2005 CARA Ltd. | Kingston, Jamaica
Advertising and PR Services
Internship in a Public Relations firm. Was responsible for writing press releases, calling customers to invite them to events, organizing a banquet for a client.
Computer Lab Supervisor, October 2004 - May 2005 Kingsway College | Oshawa, ON
Responsible for monitoring high school student's activities in a computer lab through both visual inspection as well as a computer monitoring system. Held similar position previously at a high school in Alberta during 2002-2004.
Administration/Cashier/Key-holder, September 2004 - May 2005 King Fitness Complex | Oshawa, ON
Responsible for dealing with customers and students who came to the fitness facility, supervising students in their cleaning duties, some janitorial duties, closing of building and cash register, registering customers, completing paperwork. I also worked here in the summers of 2003 and 2002.
Sales Person, June 1997 - August 1997 Canada Youth Challenge | Toronto, ON
Door to door sales of books, cold sales.
Bachelor's Degree, Professional Writing, Book Stream
York University | Toronto, ON September 2005 - June 2010
Canadian University College/English major | Lacombe, AB September 2002 - May 2004
High School, OSSD
Crawford Adventist Academy | Toronto, ON September 1997 - June 2001