Usman Zaman

Freelance Graphic Designer & Business Card Designer

Location:Aurora, Illinois, United States
2 Skills
Usman Zaman
1521 Elder Drive, Aurora, IL 60506
Home: (630) 859-2716, Cell: (630) 301-0531

Summary Of Qualifications
• 4+ years of work experience in web design and development
• 3 years of experience in help desk support
• Core strengths in problem solving, customer service focus and work ethics
Education DePaul University, Chicago, IL September 2008- Present
Pursuing a BS in Animation Minor in Computer Gaming Development
Waubonsee Community College, Sugar Grove, IL August 2004 - May 2008
Major: Computer Science (Part-time enrollment while maintaining a part-time job)
Technical Skills
Languages: HTML, dHTML, JavaScript, CSS
Software/Programs: Microsoft Word, Excel, Access, PowerPoint, FrontPage, 10 key, Lotus Notes, WordPerfect, Adobe Photoshop, Adobe Aftereffects and Illustrator, Macromedia DreamWeaver and Flash.
Datbase: SQL
Operating Systems: Windows 3.x/95/98/00/XP/Vista
Relevant Experience
Webmatic Creations, Chicago/Boca Raton/Houston June 2009 - Present
Founder/Web Designer
• Responsible for translating a client's marketing or informational content into a functional website; creating the look and feel of pages
• Consulted with the client to determine overall graphic design.
• Mapping/outlining a website's structural content.
• Creating and editing images and graphics for website use.
• Determining coding requirements for site creation
• Creating templates of approved website layout
• Coding website using HTML, or GUI design software
• Coordinating with programmers for specialized scripts
• Creating logos, business cards, flyers and other materials based on client requirements

Advanced Business Solutions Inc, Chicago, IL November 2005 - December 2007
Help Desk support
• Troubleshoot desktop hardware and software problems
• Troubleshoot wireless and internet connectivity issues
• Build rapport and elicit problem details from help desk customers
• Provide technical support for internal clients
• Responsible for maintaining and supporting multiple servers

StillDynamics Chicago, IL August 2004 – November 2005
Help Desk Support/ Web Design
• Developed websites using DreamWeaver, HTML, ASP, and JavaScript
• Performed troubleshooting for computer hardware and application issues
• Installed, configured and maintained systems.
• Updated websites in accordance to client specifications
• Responsible for Direct and Online marketing to generate additional business
• Attended technical support expertise classes to stay up to date with technological advances

US Elite Inc, North Aurora, IL November 2000 – April 2004
Web Designer
• Initialized and supported client databases
• Updated and maintained websites
• Developed websites using DreamWeaver, HTML, ASP, and JavaScript
• Performed network administrative tasks on multiple systems
• Performed troubleshooting for computer websites issues

Additional Experience

Washington Mutual/JP Morgan Chase, Naperville, IL November 2006- May 2011
JPMorgan Chase bought out Washington Mutual Sept 2008
Senior Teller
• Identify customer needs and match needs with appropriate product or service
• Respond to customer inquiries and resolve problems or complaints ensuring customer satisfaction
• Utilize opportunities to suggest or cross-sell other bank products or services
• Open and close bank according bank to procedures
DePaul Fundamental Research in Academic Gaming Club (DeFrag) Sept 2009 - Present