Liz Covington

Freelance Proposal Writer & Business Consultant

Location:Jacksonville Beach, Florida, United States
2 Skills
Elizabeth T. Covington
173 19th Ave North • Jacksonville Beach, FL 32250 • 904-327-8443 •

Jacksonville University, Jacksonville, FL Graduation: September 2011
Bachelor of Science in Nursing (Accelerated Program)

Georgia Institute of Technology, Atlanta, GA Graduation: May 2004
Bachelor of Science in Management with a Certificate in Finance

Maternity, Memorial Hospital, Jacksonville, FL 6/2011 – 7/2011
Critical Care, Mayo Clinic, Jacksonville, FL 5/2011 – 6/2011
Medical/Surgical II, Mayo Clinic, Jacksonville, FL 3/2011 – 5/2011
Pediatrics, Wolfson Children’s Hospital, Jacksonville, FL 1/2011 – 3/2011
Psychiatric, Baptist Medical Center Downtown, Jacksonville, FL 10/2010 – 12/2010
Medical/Surgical I, Memorial Hospital, Jacksonville, FL 8/2010 – 10/2010

Global Consulting Firm, Atlanta, GA
Consultant: June 2007 – January 2009
• Project Manager at a U.S Consumer Electronics firm
– Developed pricing model to sell new business for the next phase of a $1 million project
– Managed a team of two analysts to create Release Plan, deliver and obtain client approval for major deliverable
– Presented major deliverables to senior executives and partners at New Business Meeting to gain buy in
• IT Delivery Manager at a U.S Telecommunications firm
– Collaborated with key stakeholders throughout the product lifecycle to develop requirements and ensure product delivery. Conducted focus groups with stakeholders to gather business and functional requirements to design a four screen media network storage device for converged products
– Led product delivery management for the client stage/gate methodology
– Developed, implemented, and monitored the Project Management Plan
– Established processes, templates and standards as well as developed the team with appropriately skilled resources
– Managed and staffed a team of three analysts to deliver requirements and report issues and risks
• Campaign Management Specialist at a U.S Communications firm
– Conducted training across select client sites to standardize campaign design and data extraction processes firm wide by using defined best-practices. Training included Process Flows, Data Model Overview, Affinium Campaign Basics, building offers, establishing campaigns, building flowcharts, creating reusable objects, response history, and reporting
– Developed marketing campaigns through white boarding sessions, designed and built direct mail, outbound telemarketing, and email campaign flowcharts to generate new residential and business customers
• Design Lead at U.S Telecommunication’s firm
– Led Design sessions, captured design and workflow specifications to create customized screen mockups and identify functionality of the integrated Aprimo Marketing application
– Created User Acceptance Test scripts to ensure the application met defined business requirements and captured all data from Design Sessions
– Created Regression Test scripts to conduct end-to-end testing of the application including customizations, workflows, and sub workflows
– Designed “To Be” workflows and process flows to reflect future required business and functional requirements and customizations which were used in the build stage of the application

Elizabeth C. Tully
173 19th Ave North • Jacksonville Beach, FL 32250 • 904-327-8443 •

Global Consulting Firm, New York, NY
Management Analyst: October 2005 – June 2007
• Management Analyst at a U.S. Government Agency
- Marketing & communications for a Business Services Improvement Office. Developed and implemented customer satisfaction surveys, survey dashboards and reporting/analytical tools using MrInterview and Peregrine, identified key performance indicators, conducted strategic planning and implemented balanced scorecard methodology.
- Conducted performance tracking, monitoring, and report development for 40 projects funded by Congress totaling $1.6 billion. Designed agency wide website for two teams as well as created communication materials for executive level distribution
• Management Analyst at leading insurance and credit card firm
- Lead market research, designing and testing inventory tools and performing gap analyses
- Developed Business Requirements and created Traceability Matrix for a Marketing Information System.
- Performed gap analysis for STI (Straight Through Information) application and analyzed data dictionaries for upstream and downstream feeds
- Lead and conducted market research on current Consumer Defined Healthcare offerings and leading practices pertaining to investment options

Global Financial Services Firm, New York, NY
Analytics Analyst: June 2004 – September 2005
• Trained global clients on the Bloomberg system through on-site meetings, seminars, and phone discussions
• Provided support to global clients to facilitate financial calculations, system navigation, and terminal outputs
• Managed and trained 10-15 colleagues to provide tours of the Bloomberg facility, educating clients and senior executives on Bloomberg’s products and services; personally conducted tours and presentations for as many as 50 clients per seminar
• Volunteer, Mayo Clinic (2009)

• American Heart Association – BLS/AED/NIH Stroke Scale certifications
• Experience with CERNER
• Unica Affinium Campaign Certified and trained in Aprimo Marketing
• Extensive Bloomberg Training and Equities and Fixed Income Certification
• Consulting Skills Workshop
• Proficient in Microsoft Word, PowerPoint, Project, Excel, Access and Visio
• Excellent communication skills and recognized for public speaking prowess