Christin Rutgers

Freelance Photo Editor & Presentation Designer

Location:Alexandria, Minnesota, United States
2 Skills
Seeking employment where I can combine an exceptional set of computer skills and a widespread strategic business background with a proven track record of professionalism, adaptability, creativity, and years of experience in relationship building and customer service. Hardworking, disciplined, self-motivated, and eager to achieve high standards of excellence.
Excellent written and verbal communication skills
Concrete background in relationship building and customer service
Experience running an office
Understanding of recruiting & hiring processes
Licensed in Property, Casualty, Life, Accident, & Health Insurance
Complete set of computer skills including expert knowledge and hands on experience in Excel, Microsoft Access, Front Page, Publisher, Adobe Photoshop, Outlook, LiveMeeting and base knowledge of UNIX/Linux, Java, C++, SQL Server, Exchange Server, Dream Weaver, Windows Server, Microsoft Dynamics software
Skilled in developing numerous databases in Microsoft Access
Regional Recruiting Coordinator
Aflac Regional Office – Alexandria, MN January 2011 - Present

? Develop and implement recruiting plan with Regional Sales Manager and four District Sales Managers
? Monitor recruiting plan to ensure all District Sales Manager are meeting nomination goals and work with them to fill in gaps
? Post and update job ads through numerous online job sites, review resumes, and follow up with applicants
? Build relationships with college career service departments to help create student awareness of the career opportunities Aflac offers
? Schedule an average of 10 interviews per week throughout the region with Regional Sales Manager and District Sales Managers
? Manage pipeline of new hires, active and passive job seekers; maintain relationships with passive job seekers
? Help new hires determine the best transition process between their current career and their new career with Aflac
? Guide new associates through the insurance licensing process and calendar training courses during their first 90 days
? Arrange and assist in contracting with new associates
? Ensure an open line of communication between new associates, District Sales Manager, Regional Sales Manager, and the State Office

Assistant District Manager
American Family Insurance District Office – Alexandria, MN February 2008 – December 2010

? Designed custom marketing plans for District Agents that would collaborate with corporate initiatives
? Monitored Company, Regional, State, and District Marketing Programs
? Managed recruiting process
? Developed and implemented new technology and marketing systems
? Maintained District Office website to provide up-to-date information
? Produced and distributed monthly, quarterly, and yearly production, profit, and risk management reports
? Coached and directed district call center employees to make out-bound calling more effective, efficient, and productive
? Served as liaison between independent agents and American Family Insurance
? Led State OSAT (J.D. Powers Customer Satisfaction) numerous times
? District of the Month 10 out of 12 months in 2009 and 7 out of 12 months in 2010
? District of the Year 2009 and 2010
Microsoft Dynamics Partner Account Manager
Microsoft Corporation contracted through SEI Technologies – Fargo, ND July 2006-January 2008

? Recruited a base of 50 Microsoft Partners
? Built solid and trusting relationships with CEOs at Partner companies to expand their insight
? Worked with Partners to be the company’s main point of contact at Microsoft and assist them in all areas of sales from marketing and prospect generation to pricing and ordering
? Created compelling business propositions and built joint business plans with partners based on business models and product focus of solutions and services
? Ensured Partner sales readiness through leading bi-weekly business reviews including pipeline assessment, sales and marketing tools and resources, and upcoming enhancement renewals
? Helped to develop a strategic marketing plan based off Partners’ current business plan
? Identified revenue generating opportunities by analyzing existing customer sales pipeline, using sales tools and promotional offers
? Built relationships and collaborated with Microsoft field representatives, colleagues, and outside vendors through conference calls and Live Meetings to accomplish various logistics and strategic plans
? Negotiated sales discounts and incentives to ensure customer, Partner, and Microsoft satisfaction
? Drove a License Model Transition campaign in which my areas managed Partners finished at 129% of goal, highest in the country

Applebee’s – Jamestown, ND January 2004- March 2007

? Certified Trainer and Neighborhood Expert
? Awarded for reliability, teamwork, neatness, initiative, stamina, and was employee of the month on numerous occasions
? Assisted in the weekly inventory process
? Implemented specific strategies to effectively train new hires
? Provided effective and efficient customer service to all guests
? Enabled employees to be successful employees through training, company resources, and suggestive selling techniques
Jamestown College, Jamestown ND September 2001-May 2005
B.A. Management Information Systems
Minor: Information Technology
B.A. Business Administration
Concentration in International Business
Grade Point Average of 3.8/4.0
Graduated Magna *** Laude

University of Tasmania, Hobart Australia Fall Semester, 2003
Study Abroad
Focused on International Business Relations


Available upon request