Christin Rutgers

Freelance Photo Editor & Presentation Designer

1436
Location:Alexandria, Minnesota, United States
Profile:https://www.freelanced.com/christinrutgers
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2 Skills
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OBJECTIVE
Seeking employment where I can combine an exceptional set of computer skills and a widespread strategic business background with a proven track record of professionalism, adaptability, creativity, and years of experience in relationship building and customer service. Hardworking, disciplined, self-motivated, and eager to achieve high standards of excellence.
PROFESSIONAL EXPERIENCE AND ADVANCED SKILLS
Excellent written and verbal communication skills
Concrete background in relationship building and customer service
Experience running an office
Understanding of recruiting & hiring processes
Licensed in Property, Casualty, Life, Accident, & Health Insurance
Complete set of computer skills including expert knowledge and hands on experience in Excel, Microsoft Access, Front Page, Publisher, Adobe Photoshop, Outlook, LiveMeeting and base knowledge of UNIX/Linux, Java, C++, SQL Server, Exchange Server, Dream Weaver, Windows Server, Microsoft Dynamics software
Skilled in developing numerous databases in Microsoft Access
EMPLOYMENT HISTORY
Regional Recruiting Coordinator
Aflac Regional Office – Alexandria, MN January 2011 - Present

? Develop and implement recruiting plan with Regional Sales Manager and four District Sales Managers
? Monitor recruiting plan to ensure all District Sales Manager are meeting nomination goals and work with them to fill in gaps
? Post and update job ads through numerous online job sites, review resumes, and follow up with applicants
? Build relationships with college career service departments to help create student awareness of the career opportunities Aflac offers
? Schedule an average of 10 interviews per week throughout the region with Regional Sales Manager and District Sales Managers
? Manage pipeline of new hires, active and passive job seekers; maintain relationships with passive job seekers
? Help new hires determine the best transition process between their current career and their new career with Aflac
? Guide new associates through the insurance licensing process and calendar training courses during their first 90 days
? Arrange and assist in contracting with new associates
? Ensure an open line of communication between new associates, District Sales Manager, Regional Sales Manager, and the State Office

Assistant District Manager
American Family Insurance District Office – Alexandria, MN February 2008 – December 2010

? Designed custom marketing plans for District Agents that would collaborate with corporate initiatives
? Monitored Company, Regional, State, and District Marketing Programs
? Managed recruiting process
? Developed and implemented new technology and marketing systems
? Maintained District Office website to provide up-to-date information
? Produced and distributed monthly, quarterly, and yearly production, profit, and risk management reports
? Coached and directed district call center employees to make out-bound calling more effective, efficient, and productive
? Served as liaison between independent agents and American Family Insurance
? Led State OSAT (J.D. Powers Customer Satisfaction) numerous times
? District of the Month 10 out of 12 months in 2009 and 7 out of 12 months in 2010
? District of the Year 2009 and 2010
Microsoft Dynamics Partner Account Manager
Microsoft Corporation contracted through SEI Technologies – Fargo, ND July 2006-January 2008

? Recruited a base of 50 Microsoft Partners
? Built solid and trusting relationships with CEOs at Partner companies to expand their insight
? Worked with Partners to be the company’s main point of contact at Microsoft and assist them in all areas of sales from marketing and prospect generation to pricing and ordering
? Created compelling business propositions and built joint business plans with partners based on business models and product focus of solutions and services
? Ensured Partner sales readiness through leading bi-weekly business reviews including pipeline assessment, sales and marketing tools and resources, and upcoming enhancement renewals
? Helped to develop a strategic marketing plan based off Partners’ current business plan
? Identified revenue generating opportunities by analyzing existing customer sales pipeline, using sales tools and promotional offers
? Built relationships and collaborated with Microsoft field representatives, colleagues, and outside vendors through conference calls and Live Meetings to accomplish various logistics and strategic plans
? Negotiated sales discounts and incentives to ensure customer, Partner, and Microsoft satisfaction
? Drove a License Model Transition campaign in which my areas managed Partners finished at 129% of goal, highest in the country

Bartender
Applebee’s – Jamestown, ND January 2004- March 2007

? Certified Trainer and Neighborhood Expert
? Awarded for reliability, teamwork, neatness, initiative, stamina, and was employee of the month on numerous occasions
? Assisted in the weekly inventory process
? Implemented specific strategies to effectively train new hires
? Provided effective and efficient customer service to all guests
? Enabled employees to be successful employees through training, company resources, and suggestive selling techniques
EDUCATION
Jamestown College, Jamestown ND September 2001-May 2005
B.A. Management Information Systems
Minor: Information Technology
B.A. Business Administration
Concentration in International Business
Grade Point Average of 3.8/4.0
Graduated Magna *** Laude

University of Tasmania, Hobart Australia Fall Semester, 2003
Study Abroad
Focused on International Business Relations

REFERENCES

Available upon request