Troy Lester

Freelance Writer & Editor

Location:Buffalo, New York, United States
2 Skills
Work Experience:

2009 to Present Freelance Writer
• Primary Client: Premiere Credit of North America
• Write/edit proposals/RFP responses and other documents to specification, including cover letter, body and necessary forms
• Coordinate proposal team efforts, frequently including personnel in several field offices simultaneously
• Create and customize résumés for management personnel
• Create and maintain boilerplate modules for later customization
• Monitor and report upon upcoming RFP and grant opportunities

2008 to 2009 Editor, Ecology and Environment, Inc.
• Editor for one of the largest environmental service consulting firms, with clients throughout the world
• Write/edit proposals/RFP responses and other documents to specification
• Coordinate proposal team efforts, frequently including personnel in several field offices simultaneously, and often spanning multiple countries (e.g. China, Mongolia, Brazil, Angola, Germany)
• Work with subject matter experts to create and update Statements of Qualifications (SOQs)
• Work with subject matter experts to create and update boilerplates for ongoing use and adaptation

2006 to 2008 Proposal Editor, Sallie Mae Asset Performance Group (a Fortune 500 company)
• Senior Editor for entire APG division, including in-depth editing of proposal and marketing documents for four Sallie Mae APG subsidiaries spanning 15 major offices across the United States
• Oversee writing of subsidiary Bid Writers and write custom text for crucial sections to ensure the highest quality proposal content and presentation
• Rewrite technical material to suit venue and sophistication of intended audience for proposals and marketing materials
• Take the lead on responses for opportunities arising from GSA Schedule
• Manage creation of high-level presentations, talking points, letters under the signature of Executive Management, and other documents for emergent opportunities and lobbying efforts, often ad hoc with minimal time, working with marketing/graphics, sales, and other departments
• Analyze and summarize RFP/ITB documents and coordinate weekly meetings with Executive Management, Sales, Operations, IT, Accounting, HR, and other departments to assess viability of opportunities
• Coordinate production of regular technical reports and summaries
• Edit and distribute daily communications to APG division staff
• Collaborate with departments across APG to edit and produce electronic newsletter communicating internal developments and newsworthy items

2005 to 2006 Bid Writer, Pioneer Credit Recovery, Inc. (a Subsidiary of Sallie Mae)
• Write/edit proposals/RFP responses and other documents to specification
• Proposal writer for several large federal/state contract wins
• Search for and analyze RFP/ITB documents, assign teams from necessary departments, lead meetings to discuss as necessary, and coordinate tasks among subject matter experts to meet tight deadlines
• Proposed Sallie Mae Proposal Editor position to Executive Management and was promoted to present role with the parent company in 2006

1997 to 2001; 2005 Administrator, Genesee Community College—Arcade, New York
• Edit campus newsletter; oversee creation of brochures and other marketing documents; write press releases to publicize events
• Editor for GCC Publications Quality Group, working with Graphics and academic departments to ensure highest-quality course description catalogs and other materials for prospective students
• Write/administer grants to fund free community programs, notably featuring local history, folklore, arts, and natural history events
• Plan and administer community education programs
• Advise students on course schedule planning
• Advise Student Activities Committee

2001 to 2005 Freelance Writer
• Write grants on behalf of non-profit organizations
• Also published articles and short stories in various magazines

1997 to 2001 Adjunct Faculty of English, Genesee Community College
• Teach first- and second-year college courses, including ENG 101 (Composition), ENG 102 (Advanced Composition), ENG 214 (Creative Writing), ANT 106 (New York State Social History and Folklore), LIT 203 (Children’s Literature), and LIT 211 (Short Story)
• “Instructor of the Semester” Spring 1998 (based on student votes)
• 1999 NISOD Award for excellence in college instruction
• Expert at persuasive writing strategies, having taught these many times
• Presented free community workshop on local history and folklore


Doctorate (ABD) Have completed all required coursework toward Ph.D. in American Studies, State University of New York at Buffalo (UB) with concentration in cultural history, oral history and folklore
(Note: suspended work on dissertation in 2005 to meet extensive time demands of position with Pioneer Credit Recovery/Sallie Mae)

Master’s Degree Ed.M. in English Education with concentration in Writing, State University of New York at Buffalo (UB)

Bachelor’s Degree B.A. in English/Classics with concentration in Writing, State University of New York at Buffalo (UB)

Management Training:

Have completed the following management courses through Sallie Mae:
• Results-Based Management
• Principles and Qualities of Genuine Leadership
• Connecting With Others: Listening
• Connecting With Others: Speaking
• Addressing Emotions at Work
• Interviewing Skills

Technical Skills:

Proficient with the following—notably Microsoft products:
• MS Word (outstanding proficiency)
• MS PowerPoint
• MS Visio
• MS Outlook
• MS Excel (average-user proficiency)
• MS Access (proficiency limited to input, queries, simple databases)
• Adobe Acrobat
• SharePoint
• GroupWise
• Internet searching
• Various VPN configurations utilized by different subsidiaries

References: Furnished upon request
Skills (2) Rating