TaWanda Staves

Freelance Poem Writer & Proofreader

Location:Lansing, Illinois, United States
2 Skills
• Defined, managed and trained auditable departments on the Enterprise Risk Management program
• Assisted with the development of the annual management attestations regarding control sufficiency and fraud awareness surveys and reports
• Trained auditable departments on risk detection and control mitigation to decrease process failures
• Trained compliance staff on compliance issue tracking, resolutions and Sarbanes Oxley tasks
• Assisted with managing the governance, risk and compliance format and application
• Project managed and formed teams to assist with the inherent problematic business units
• Maintained Business Continuity oversight for nineteen domestic and five international business units
• Served as the Academic Advisor team lead in the absence of the Director for Education
• Hired, trained and managed administrative support staff
• Supervised Work Study students and Academic Advisor interns
• Assisted with training new employees in enrollment, advising and student management procedures
• Proven talent for resolving critical and time sensitive issues with minimal to no fallout
• Recognized by supervisors as being proactive, efficient and detail-oriented

Bank of America November 2006 – June 2008
LaSalle Global Trust Service (LaSalle GTS) Officer
Governance and Fiduciary Oversight
Risk Analyst
• Identified and defined inherent risks within the Institutional Custody business unit
• Reviewed governing documents to produce a due diligence checklist prior to performing a risk assessment matrix
• Developed and implemented controls to mitigate risks through work analyses and risk assessments
• Determined residual risks, populated findings, and communicated them to process owners
• Disseminated critical risk issues and compliance concerns to senior management to ensure remediation process
• Analyzed, tracked and reported impending risks associated with new business products and potential acquisitions
• Applied knowledge of accounting principles and regulatory requirements regarding Sarbanes Oxley by using ad hoc risk management solutions for special projects
• Conducted Fiduciary File Reviews and assisted with the SAS 70 Report updates of newly assigned products

Business Continuity Coordinator
• Managed and trained Business Continuity Representatives (BCR’s)
• Reviewed and assisted with the ongoing accuracy of each business units Business Continuity Plan (BCP) and Business Impact Analysis (BIA)
• Ensured Business Continuity (BC) needs were met during a disaster by planning and testing events for each business unit annually or as needed
• Confirmed allocation of recovery center space was appropriately outfitted according to regulations
• Liaison for BCR’s when interfacing with the Business Continuity Management organization
• Populated findings and validated the level of impact via disaster recovery testing results and submitted the final criticality rating metric to senior management
• Created and published various emergency awareness and BC information and results on a monthly and quarterly basis
• Scheduled and facilitated yearly desktop, work area and technology testing

• Provided any relevant BC material and information to the Business Continuity Representatives and business unit managers
• Evaluated and maintained documentation of the BC strategy, Business Impact Analysis (BIA) and Technology Recovery Plan annually
• Developed Pandemic Preparedness Plan for the LaSalle (GTS) department

Robert Morris College June 1998 - August 2006
Academic Advisor (2002-2006) College Excel Coordinator (2000-2002) Admissions Counselor (1998-2000)
• Presented curriculum, resource/referral information and policies during student orientations
• Scheduled classes according to major specific course selections and class arrangements
• Assisted students with developing an educational plan to objectives for at risk students
• Managed several majors concurrently, data collection and senior management reporting whilst successfully completing departmental and professional retention goals
• Maintained personal and departmental records for functional advising continuity
• Served as mediator for students regarding dispute resolution with instructors and staff
• Coordinated advising activities for RMU open houses and orientations
• Worked closely with other advisors, students and Registrar to provide timely information on audited courses and degree requirements mandatory for graduating
• Participated in and lead various committee meetings
• Coordinated monthly events as well as yearly award and recognition ceremonies
• Prepared and facilitated curriculum proposals for the College Excel Program
• Monitored yearly budget in excess of $500,000
• Developed and modified College Excel program and web site content as needed
• Presented and disseminated information to prospective students during admissions appointment
• Executed application process by assisting students and parents with completing their admissions and financial aid applications
• Actively participated in high school, city-wide career fairs and the Orland Park Chamber of Commerce events
• Developed and executed marketing strategies that increased the College Excel Program enrollment rate by approximately 60%
• Successfully recruited, enrolled and maintained a 90% student retention rate for two consecutive academic school years for the College Excel Program
• Continuously improved the retention rates of the College Excel Program participants and departmental staff; thereby improving the Chicago Public Schools overall enrollment statistics.
• Earned the President’s Excellence Award for “Preparing the Next Generation of Students”.
• Served in the United States of America Army Reserve

Military Occupation: Material Control Accounting Specialist
September 1989 – May 1997 Honorable Discharge

Robert Morris University, Bachelors of Business Administration Degree February 1995
Concentrations: Accounting and Management
Studied abroad at the Institute of European Studies in Vienna, Austria

Microsoft Word, Excel, PowerPoint, Outlook and Project the Internet, Global Plus, Share Point and Visio
Skills (2) Rating
Poem Writing