Jeffrey B. Zurschmeide
Technical writing and editing, software and hardware documentation, desktop publishing with Adobe InDesign, technical diagrams produced in Adobe Illustrator, XML development, online help systems, curriculum development and classroom training.
Freelance Technical Writer - August 2001 - Present
Deadline-oriented, fast worker with quick turnaround time. Award-winning layout experience using Adobe tools. Three-time published technical author with CarTech Books. Extensive experience with commercial printers and graphic artists. Partial list of clients includes:
Designed and wrote interactive multimedia online training programs for BNSF railway and instructor-led training for Yahoo! and Microsoft. Experience with Captivate tools. Distributed software team based in Seattle, Kansas, and Texas.
Wrote marketing collateral for both retail test preparation products and school-based instruction services. Defined product positioning vocabulary and core branding terms. Worked remotely with Los Angeles-based team.
Developed business plan presentation in Adobe InDesign as well as installation and field service manuals for stationary hydrogen fuel cell electrical generators.
Produced technical documentation for online XML delivery. Work with Nuance voice recognition and interactive telephone systems. Marketing collateral and research.
Created comprehensive guide to Linux kernel programming library calls. Work subsequently integrated into standard Linux distributions.
Developed installation and maintenance manuals for cellular phone tower network interface modules. Created line drawings of components and hardware interfaces.
Created operator and field service manuals for laser microlithography systems. Developed and taught laser safety and field service classes. Clean room experience.
Senior Technical Writer – Silicon Graphics, Inc. - March 1990 - August 2001
Lead UNIX system administration writer with worldwide software team located in California, Wisconsin, Australia, and Europe. Documented Linux clustered supercomputing project and DOD-certified Trusted Systems project. Lead writer for the Advanced OS Development Lab. Created first-ever SGI online documentation. Extensive FrameMaker experience, including template development.
Bachelor of Arts – American Studies
University of California at Santa Cruz