Objective: Seeking a position as a proofreader from home
Skills and Abilities:
Customer Service: Excellent customer service skills, always work towards a positive outcome. Assist numerous customers via telephone, fax, email and in person to meet their needs. Receive customer complaints from general public and businesses and resolve problems within my area of responsibility in a timely manner. Responsible for making collection calls in a tactful and courteous manner. Record all contacts in detail.
Organization and Communication: Highly organized and productive. Create and proofread ads, legals and obituaries under deadlines while at The Chronicle. Responsible for printing and filing daily reports, receipts, and invoices. While at K-Mart reorganized two departments to be more efficient and accessible. Master at multi-tasking and detail oriented. Excellent communication skills, in person and on the telephone.
Sales: Assist customers in developing marketing strategies by using sales abilities and techniques. Able to persuade customers, general public and businesses to up sell ads or subscriptions. Able to market services to the public. Experience with processing credit card applications, debit/credit card payments as well as cash.
Substitute Paraprofessional: filled in for various people. Successfully helped all ages in all classroom environments, including playground, cafeteria, and resource rooms with a multitude of subjects: math, reading, spelling, etc. Special needs children require different techniques which I could further explain. Excellent rapport with students, teachers, and other faculty.
Employers: Onalaska School District The Chronicle
K-Mart Mary’s Corner Mkt Wal-Mart Napavine Video
Onalaska Café J-Bobs Restaurant
References available upon request