Motivated, reliable, trustworthy professional with 6 years proven experience as an exceptional customer service/ sales representative and providing the highest level of quality to customers.
Solid technical skills in Microsoft Office Suite (Word, Excel, PowerPoint), Internet, Quickbooks Pro
Excellent typing skills – 54 WPM (validated through www.proveit.com)
Team-player able to work well both independently and in team-oriented environments
o Analyzed and organized office operations and procedures such as preparation of payroll, billing, and information management/filing systems. Maximized office productivity through proficient use of appropriate software applications (Quickbooks Pro). Utilizing appropriate methods to help ensure the effective and efficient flow throughout the office. Reviewed clerical and personal records to ensure accuracy, developed an effective filing system to track the status of work orders. Managed administrative functions to ensure all paperwork and billing was processed efficiently and in a timely manner .Maintained and updated company policies and standard procedures manual. Created and managed company calendar and social network pages. o Researched opportunities for improved marketing, advertising, and updated services to meet the needs of clients and potential clients.