Highly accomplish Business Analyst with a verifiable track record of managing IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and system improvements to increase productivity and reduce costs. Extensive experience in Software development, Balanced scorecard, Employee Relationship Management. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Recognized project management skills, consistently deliver complex, large-scale projects on time and within budget.