Shawn Maciorkowski Jr
Skilled professional exploring a remote worker position that will benefit from well developed technical, organizational, and analytical abilities.
Competent and reliable professional, committed to top quality work
Demonstrated ability to adapt to new equipment & technology
Skilled in handling the public with diplomacy and professionalism
Self-motivated; able to learn on own initiative
Excellent record of dependability and reliability
Versatile and multi-skilled
Music Stop, Cape May Court House, New Jersey — Operations Manager, Remote worker
July 2018 - November 2020
Performed managerial duties for multiple departments including but not limited to: Customer Database Administrator, Email Accounts and Social Media Manager, Graphic Design, Offsite, and Onsite Tech Support.
Handled over 50 customer interactions daily, providing service to ensure customer retention and satisfaction.
Professionally processed outbound sales and customer service calls.
Responded to customer complaints, providing appropriate solutions and alternatives While following up to ensure a satisfactory resolution.
Managed all online communications, including all e-mail and social media accounts.
Responded to inquiries and correspondence promptly and professionally, building sustainable relationships and trust with customers and vendors.
Provided in-house technical support to ensure the proper function of all systems and equipment. Regularly tested, updated, and maintained all company equipment and software.
Designed physical and online promotional material to increase awareness of the business and drive sales, including print and digital/multimedia advertisements.
Blue Pig Tavern, Cape May, New Jersey — Server
April 2017 - July 2019
Memorized the entire line of company products to continuously increase sales averages and up-sell specialty items.
Anticipated and fulfilled all guest needs and requests in a prompt and satisfactory manner.
Attended multiple wine tastings to improve knowledge of products and increase wine revenue by 15%.
Repeatedly rewarded by management for top sales during inter-department contests.
Consistently recognized by guests in online reviews as well as comment cards distributed by the restaurant.
Malibu Dude Ranch, Milford, Pennsylvania — Sous Chef, Kitchen Manager
Aug 2016 - Feb 2017
Ensured that the kitchen operated in an efficient and timely manner, meeting all quality standards.
Utilized computer programs for the preparation and design of all food and beverage menus.
Resourcefully solve any issues that arose and seized control of any problematic situations.
Maintained a positive and professional approach with coworkers and customers.
Worked with guests’ concerns concerning dietary restrictions.
Olive and Finch, Denver, Colorado — Line Cook, Prep Cook, Catering Cook
Jul 2015 - Feb 2016
Reviewed and stocked food orders.
Remained courteous and calm at all times.
Continuously multitasked while remaining professional in a fast-paced environment.
Marriott Renaissance, Denver, Colorado — Line Cook, Banquet Cook
Dec 2014 - Jun 2015
Exhibited professionalism while preparing meals in front of guests and engaging in casual conversation.
Customized orders based on dietary restrictions and allergies.
Hilton Garden Inn, Denver, Colorado — Breakfast Cook, Omelet Cook
Jul 2014 - Nov 2014
Welcomed guests to property and engaged in light conversation while taking their orders.
Maintained and sanitized the breakfast buffet.
Prepared packaged goods to be sold in the hotel shop.
Arthur L. Johnson, Clark — High School Diploma
September 2003 - June 2007
Union County Vocational Technical High School, Scotch Plains, New Jersey — High School Diploma
September 2005 - June 2007
Completed Computer Aided Drafting And Design Program
36 E Tampa Ave
Logic Pro X
Excellent Digital Communicator
Strong organizational skills
Efficient when managing time
Broad Skill Base
Data entry proficient