Friends (1)

Desiree Leger

Freelance Digital Artist & Animal Illustrator

54
Location:New Bedford, Massachusetts, United States
Profile:https://www.freelanced.com/desireeleger
13
Kudos
4.0
2 Skills
$15
Rate/Hr
Desiree Leger

Over 15 years of building a strong emphasis on high-quality customer service and developing genuine rapport with customers, clients and coworkers. Excellent at multitasking, prioritizing, and organization.

Particularly excels at digital and traditional inking, traditional watercolor, and digital painting.

EXPERIENCE

North East Refrigerated Terminals, Taunton, MA - Shipping and Receiving Clerk 
February  2019 - October 2020
Coordinated and scheduled delivery and receipt between clients and transport companies.
Managed warehouse inventory using 3PL Third Party Logistics software.
Filing and organizing paperwork for to maintain accountability and transaction history.
Processed Bills of Lading, Receiving, Invoices, and Billing for services.
Provided warehouse staff with necessary product counts and documents.
Strong focus on multitasking, and handling/organizing large amounts of data. An opportunity to learn new systems and develop a positive, problem-solving approach to assisting customers and clients. 

New Bedford Antiques Center, New Bedford, MA — Cashier/Customer Service
April 2011- February 2019
Computer entry of sales.
Cashiering and processing transactions. 
Loss prevention through physical and video monitoring.
Customer service including identifying and appraising antiques, as well as customer education when requested. 
Management of Tax Documents
Cleaning and basic maintenance.
Skilled and comfortable serving customers and finding solutions to any problems or requests. Willing to go above and beyond to facilitate a sale and make sure a customer leaves happy. Knowledgeable about a diverse number of subjects pertaining to the identification, valuation, and care of antiques, collectibles, and art.

Game Stop, Dartmouth, MA — Seasonal Guest Advisor
November 2018 - January 2019
Provided upbeat customer service retrieving products, and offering advice on product types and features.
Up-Selling products and accessories for both store efficiency and customer satisfaction.
Organizing, cleaning, and restocking products as well as general cleaning and maintenance.
Loss prevention through physical monitoring.
An excellent opportunity for customer service in a fast-paced holiday period, including learning opportunities on handling electronics, maintaining a structured franchise, and up-selling using knowledge of products.

New Bedford Antiques at the Cove, New Bedford, MA — Cashier/Customer Service
July 2006 - March 2011
Computer entry of sales.
Cashiering and processing transactions. 
Loss prevention through physical and video monitoring.
Customer service including identifying and appraising antiques, as well as customer education when requested. 
Management of Tax Documents
Cleaning and basic maintenance
New Bedford Antiques, New Bedford, MA — Cashier/Customer Service
January 2003 - April 2006
Computer entry of sales.
Cashiering and processing transactions. 
Loss prevention through physical and video monitoring.
Customer service including identifying and appraising antiques, as well as customer education when requested. 
Management of Tax Documents
Cleaning and basic maintenance

EDUCATION
University of Massachusetts Dartmouth, Dartmouth, MA — Bachelor’s Degree of Illustration
September 2008 - June 2011
Worked for the school newspaper writing articles and editing articles for 3 years.
Member of the Figure Drawing Club
Graduated Dean’s List

CERTIFICATIONS AND/OR LICENSES
Quickbooks Online Basic Course — 2019
Accomplished a course in basic to advanced Quickbooks Online operations for retail sales, inventory, billing and invoicing. 

TECHNICAL SKILLS
Quickbooks Online
Word Processing- 75WPM 
Customer Service
Microsoft Office/Excel
Adobe Photoshop
Shipping/Receiving
Illustration and Design
Retail Sales
3PL Central Software

OTHER SKILLS
Customer Service
Warehouse Management 
Typing
Editing
Writing
Antiques and Appraisal
Data Entry
Reception

LANGUAGES
English- Fluent
Portuguese- Conversational
Skills (2) Rating
Digital Art
Animal Illustration