Jessica Roush

Freelance Blog Writer & Book Writer

338
Location:Waukegan, Illinois, United States
Profile:https://www.freelanced.com/jessicaroush
0
Kudos
2.0
2 Skills
$10
Rate/Hr
18400 W IL Route 120 Apt 216, Wildwood, IL 60030 – 614-698-6374 jessicamroush1987@gmail.com

Jessica Roush
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Summary of Skills:
- Highly organized and passionate with a vast background and knowledge in Customer Service, Microsoft Office. Possesses the ability to think quickly and efficiently.
EDUCATION:
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Columbus State Columbus, Ohio 2005 – 2006

TechSkills Westerville, Ohio 2006 – 2008

Certified Medical Coding and Billing Specialist
Certified Medical Administrative Assistant

SKILLS/KNOWLEDGE:
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Customer service, Time management, Conflict resolution expert, Phone support, Microsoft Office, Windows, Keyboarding, Leadership, Teamwork, Courteous demeanor, Sharp problem solver, Medical Service-oriented

EXPERIENCE:
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PC Rescue Services-Virtual Assistant for Roy Morock (June 2018-Current) Grayslake,IL
• Answer phones
• Answer emails
• Send emails
• Take payments
• Social Media Manager
• Blog Manager
• Customer Service
• Scheduling appointments
• Managing Roy’s Calendar
• Make phone calls when needed
• Organize CRM by acct and topic
• Accurate note taking
Youthage Culinary School-Secretary (April 2018-April 2018) Mundelein,IL
• Answer phones
• Answer emails that came in about services
• Emailing people to set up events
• Responding to emails for different things
• Set up fundraisers and other events
• Answer questions when people walk in to facility
IronRoad: Guest Relations for Columbus Zoo & Aquarium (Sept 2012-Oct 2017) Powell, OH
• Trained to take payments from customers who were buying tickets
• Collected tickets when customers arrived at the entry gate to the zoo
• Counted people as they left the zoo
• Stamped hands for re-entry to the zoo
Walmart: Greeter (June 2014-Sept 2014) Columbus, OH
• Greeted people at the door as they came in to Walmart
• Checked receipts to ensure that customers weren’t shop lifting
Quest for Independence: Data Entry Clerk (May 2013-August 2013) Westerville, OH
• Entered data into computer system
• Ensured that all data was entered correctly and accurately
Convergys: Customer Support for Comcast Customers (March 2012-July 2012) Delaware, OH
• Troubleshot issues that occurred with Comcast equipment
• Exhausted all troubleshooting
• Scheduled trouble calls when necessary

My blog is also here: http://jessicaswritingsamples.thespeedygonzalez.com/
Skills (2) Rating
Blog Writing
Book Writing