Maria Morales

Freelance Spanish Translator & Technical Writer

Location:Silver Spring, Maryland, United States
2 Skills
I'm a customer service operations expert that has transitioned out of the office and into the freelance world. I have over 20 years of experience in call centers, with 10 of those years in management positions. Having spent the majority of my career in call centers for various industries, I've gained considerable knowledge and skill in the following:

- Project Management
- Spanish/English Translation
- Call Center Buildouts
- Product Launches
- Customer Focused Web Content
- Social Media Management
- Training and Development
- Email Support and Management
- Software Implementation
- Technical Support
- Technical Writing

If you are looking for assistance with more administrative tasks, I can certainly help! I have expert level proficiency in Microsoft Office, Apple iWork and Google's G Suite. I am very comfortable working within tight timelines and enjoy the challenge of exceeding my clients' expectations. I look forward to working with you in the near future.