1324 Doolittle Blvd.
Rantoul, IL 61866
Rev, ?San Francisco, CA 94108? - Freelance Transcriptionist & Grader
October 2016 - PRESENT
? Transcribing audio files
? Grading transcription files submitted by other freelancers
? Verifying that transcription jobs have proper grammar, formatting, and
adheres to the company’s Style Guide
Blue Cross Blue Shield of Illinois, Danville, IL 61832? - Customer
February 2011 - March 2016
? Deliver concierge customer service through researching and
responding to telephone inquiries in a prompt, accurate and objective
? Utilizing data entry and typing skills through the use of Dashboard,
IRIS, and Blue Chip to clearly document and research claim and
? Exhibit interpersonal, analytical and organizational skills.
? Demonstrate vast knowledge of the healthcare industry, healthcare
products, networks, customer benefit policies and regulatory
ERA Renaissance Realty, Danville, IL 61832? - Administrative Assistant
May 2009 - December 2010
? Answered/directed phone calls, greeted visitors, and completed
various office tasks as needed by manager.
? Entered and maintained property listings on website and in property
? Distributed incoming mail and operated basic office equipment.
? Prepared forms and other documents related to property listings and
? Provided clerical support to agents and brokers.
? Scheduled closing dates.
? Researched and collected public information on properties.
Danville Area Community College, Danville, IL 61832 ?- Health
Information Technology AAS
August 2016 - Present
The HIT professional works closely with doctors, nurses and other healthcare
professionals with employment possibilities throughout every aspect of the
SKILLS AND QUALIFICATIONS
? Average typing speed of 75 WPM
? Legal Transcription Experience
? Adaptable (work in changing environment)
? Quick Learner
? Able to Build Relationships
? Loyal and Discreet (maintain confidentiality)
? Able to Operate Under Pressure
? Computer and Internet Skills
? Written and Verbal Communication
? Organizational Skills
? Time Management