Medical Assistant / Receptionist / Botox Coordinator/ Scheduler
DFW NEUROLOGY PLLC - Fort Worth, TX - August 2015 to April 2017
Scheduled new patient and follow up appointments, registered new patients in EMR system, distributed
pharmaceuticals as prescribed. Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts/electronic medical records (Filing, test results, home care
forms). Adeptly managed a multi-line phone system and pleasantly greeted all patients. Entered orders into
the EMR system efficiently and without errors. Prepared patient charts accurately and neatly for the clinic.
Prepared patient charts and consent forms as necessary. Vital signs, room preparation, calling in medication
over the phone and eRX, explaining procedures to patients (NCV, EMG, EEG). Botox approval process
(Registering patient to Botox Reimbursement website, Obtaining prior authorization for Botox medication along
with administration). Prior authorizations/Appeals for medications not being covered by patients insurance
Patient Service Representative
S1 Open MRI - Fort Worth, TX - June 2015 to September 2015
Scheduled, coordinated, and assisted with patient appointments. Relayed necessary messages to staff
through direct call or by task. Verified necessary information and updated the patient's chart. Answered
questions regarding patient appointments and testing. Manage all aspects of data entry for outpatient
diagnostic imaging to include patient demographics, selection of appropriate exam, medical provider, and
insurance. Screening patients over the phone before coming in for their imaging appointment. Working as a
team to complete maximum amount of orders. Contacting corresponding office leads about discrepancies on
diagnostic test orders.
Fort Worth Zoo - Fort Worth, TX - June 2013 to July 2015
Receive payment by cash, check, and credit cards.
Assist customers by providing information and resolving their complaints.
Greet customers entering the zoo.
Sell tickets and other items to customers
Fort Worth Independent School District - Fort Worth, TX - August 2011 to January 2013
Consistently received positive teacher evaluations from students.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Conduct small group and individual classroom activities based on their learning needs.
Participate in parent/teacher conferences.
Create lesson plans.
Mediated talks between parents and teachers regarding disciplinary concerns.
Associate in Nursing
Tarrant County College - Fort Worth, TX
May 2017 to May 2019
Medical Office Specialist Diploma in Allied Health
Kaplan College-Fort Worth - Fort Worth, TX
High school or equivalent
Fort Worth Can Academy - Fort Worth, TX