Jennifer Hall

Freelance Editor & Proofreader

Location:Phoenix, Arizona, United States
Phone: 317-508-4169
2 Skills
Jennifer M. Hall

Administrative Professional
Profile: Administrative professional with over nine years of experience working in a variety of office settings. Highly skilled in the areas of human resources, training and quality assurance. University-educated individual with a broad knowledge base and superior administrative skill set.

Advanced in MS Office Website Administration MS Access & Project, SPSS
Typing Speed 90 wpm Numerous Office Machines Multicultural Experience

Purdue University 3 years Graduate School 1998 - 2001
Toward Ph.D. in Clinical Psychology
G.P.A. of 3.98
• 33 credit hours completed in Assessment, Intervention, Ethics, Statistics, Vocational
Rehabilitation, and Research Methods.
• 300 clinical hours completed at the student counseling center, Riley Children’s Hospital,
Larue-Carter Hospital, the Girls’ School, and Pike High School.

Purdue University Bachelor of Arts in Psychology 1992 - 1998
Graduate with distinction – G.P.A. of 3.76
• Member of Psi Chi – national honor society for undergraduate psychology students.
• Completed two honors research studies, including formal presentation of results, in the
area of psychobiology/addiction, and sleep disorders in cancer patients.

Work Experience
Kelly Services Scorer/Evaluator 04/2010 - present
Scorer/evaluator at McGraw-Hill.
• Duties include: score standardized tests.
• Skills used in this position include: ability to work with little or no supervision, quick
learning curve, attention to detail, efficiency, punctuality/reliability.

Express Employment Solutions Office Administrator 04/2010 - present
Most recent project completed at ITT Educational Services Online.
• Duties included: sort, compile and file a large volume of student information; perform
data entry; assist in other administrative tasks such as word processing, accounting;
quality assurance activities.
• Skills used in this position included: ability to work with little or no supervision, quick
learning curve, attention to detail, efficiency, punctuality/reliability.

Wells Fargo Home Mortgage Mortgage Processor 05/2005 – 01/2006
Processed mortgage loans in partnership with six mortgage consultants.
• Duties included: examination of mortgage loan documents; partnership with co-workers
and outside contacts to complete/correct loan files (ie. underwriting, title and insurance
companies); tracking of loans closed; customer service.
• Skills used in this position included: attention to detail, proactivity, computer skills,
customer service.

IUPUI Psychology Department Teaching Assistant 08/1999 – 05/2001
Teaching Assistant for professor of psychology (undergraduate courses).
• Duties included: exam preparation; administration of online psychology course (student
liaison, website construction and editing); statistical analysis; essay and exam grading;
student mentoring.
• Skills used in this position included: knowledge of psychology, computer skills,
analytical proficiency, customer service, proactivity.

Dow AgroSciences Administrative Assistant 09/1991 – 01/1998
Administrative duties for the following: Diversity, Training, Quality Assurance, and Formulations/Packaging.
• Duties included: Clerical support for Director of Training and three Human Resource
Managers; budget administration; maintenance of Diversity records; development and
administration of career development program as well as other training programs;
coordination of annual employee survey; maintenance and marketing for employee
library; tracking and file management for quality assurance specifications; meeting
preparation for H.R. employees.
• Skills used in this position included: high-quality customer service, commitment to
confidentiality, excellent administrative proficiency, flexibility, quick learning curve,
teamwork, commitment to quality, proactivity, ability to work independently.
• Received special recognition awards for promotion/expansion of employee library, and
creation of specification filing system.

References Available Upon Request
Skills (2) Rating