Senior Programmer Analyst
Donald R. McKinley
Phone: 260-460-7609 4625 Fairfield Avenue
email: firstname.lastname@example.org Fort Wayne, IN 46807
A challenging position that will use my expertise as a senior software programmer analyst and software configuration management analyst to ensure the company’s I/T does all it can to make the company a leader in its industry.
? Strong analysis and problem-solving skills
? Exceptional written communication skills
? 25 years experience developing and supporting mainframe applications
? 8 years experience as C/A Endevor & Serena’s ChangeMan ZMF administrator
? Quick learner. I become proficient in new concepts and technologies easily
? Work well with all levels of users and management
? Team player but I also work well independently
? Knowledge of CMM and ITIL concepts. Certified in ITIL version 3 Fundamentals.
Hardware: IBM mainframes, 3270 Terminal, IBM PC & Compatibles
Software: COBOL, Assembler, SAS, REXX, MVS/JCL & Utilities, TSO/ISPF, VSAM, CICS, CA7, Expediter, Comparex, Librarian, Panvalet
Software Configuration Management Products: Endevor and ChangeMan ZMF
Databases: IMS, DB2, IDMS, and MS-ACCESS
PNC (formally National City Corporation), Cleveland, Ohio 2005 – 2009
Provides deposit, lending, cash management and investment services to more than 5 million consumer and small business customers across 13 states and the District of Columbia.
Technology Analyst III
Re-engineered and maintained Serena’s ChangeMan ZMF change control tool.
? 0 problems encountered in implementation of an application’s major release when types were redefined and processors were re-written
? 12 product defects reported to vendor when testing purchased but unused product option
? Redesigned processors to prevent unauthorized components from being installed into production through gaps in the product’s functionality
? Created ISPF tools that enabled support team members to work more efficiently
IBM Global Services (outsourced from Lincoln Financial Group) 1997 – 2002
Offers technology services, such as outsourcing, that can deliver measurable business results.
Senior Software Configuration Management Analyst
Administered the C/A Endevor (now known as C/A SCM for Mainframes) product.
? Reduced number of processors from 140 to 75 by the use of symbolics
? Designed plan used to integrate a newly-purchased subsidiaries’ inventory structure into Endevor which reduced the time and effort considerably
Member SEPG Committee
Created the processes required for the company to be CMM/SEI level-2 certified.
? Co-authored the Software Configuration Management processes
Lincoln Life Insurance Company (aka Lincoln Financial Group) 1984 – 1997
Lincoln Financial Group is a diversified financial services organization
Programmer/Analyst – developed, implemented, and maintained mainframe applications such as EBD, Annuities, and Vantage.
? Wrote the interface to Annuities for the OG1B client server application. Served as the interface to the contractor programmers working on the project. Also created the migration tool used in the development life cycle for the project.
? Enabled new customer service application to be created in Annuities’ client-server environment by designing, coding, and implementing entire mainframe CICS interface.
? Allowed basis for incentive pay to be changed quickly by upper management by rewriting the programs used to calculate incentive pay and working with the vice president in charge of it to implement changes after initial implementation.
Experience as an application programmer was also gained while employed by Parkview Hospital, McAuto, GTEDS, North American Van Lines, and Hardware Wholesalers, Inc.
B.S., Supervision, Purdue University, Fort Wayne, Indiana
A.S., Data Processing, Purdue University, Fort Wayne, Indiana
A.S., Accounting, International Business College, Fort Wayne, Indiana