Dedicated, efficient, reliable, innovative Freelancer
Writing - Copy/Content Editing - Extensive Advertising - Graphic Design
Diversified skill sets covering administrative support, client/patient relations, healthcare, graphic design, editing, writing, marketing, account management and project management. Excellent interpersonal, phone, and digital communication skills.
Multi-tasked individual with strong ability to work in a fast-paced environment.
Excellent interpersonal communication skills, both written and verbal
Ability to effectively manage and lead personnel from a diverse range of backgrounds
Customer service-oriented professional with the goal of repeat business
Over 17 years professional experience with proven customer satisfaction
Experience in managing multiple tasks and meeting deadlines
Responsible for accounts payable, accounts receivable, payroll, general ledge and bookkeeping
Provided month end sales reconciliations and reports
Calculate payment of weekly payroll
Assisted in hiring process of employees
Provide excellent service through daily interactions with customers while performing administrative duties and tasks
Building Client Relationships
Customer Service and Relations
Recommended products with an eye to each customer's individual tastes and needs
Recommended substitutions for discontinued merchandise
Maintained list of customers interest in out-of-stock items and phones them when stock came in
Processed special orders for discontinued or phase-out merchandise to meet customer needs
Maintained customer card files to track repeat customers
Utilized customer card file to contact customers and inform them of new items of interest
Handled returns, gift certificates and merchandise credits
Extensive experience with writing, substantive editing, copy editing and content development, from serving as a creative executive in advertising to an editor with several high-profile publications.
Excellent Writing and Editing Skills
Created a broad range of advertising and marketing collateral, including direct mail, direct-to-consumer catalogs, web content, presentation, promos, trade and retail print, package inserts, signage, sales sheets, in-store displays, worldwide product messaging.
Traditional Print and Online
B2B and B2C Focus
Founder of a successful boutique.
Management responsibility over day-to-day operations, P&Ls, creative resource, new business development.