Professional and innovative team player with a diverse set of transferable skills allowing a unique understanding of various administrative and labor based tasks. Sales and Marketing, Customer Support, Retail, and management experience. Secondary professional cleaning career to supplement income providing sanitation services in all spectrums of rental, hospitality, and commercial cleaning positions.
Laconia Academy, Laconia, New Hampshire
High School Diploma July 2006 Graduated -
High School Diploma
DeVry University, Chicago, Illinois
B.S. Business Administration and Entrepreneurship Transferred
Southern New Hampshire University, Manchester, New Hampshire
B.A. Creative Writing Deferred
Customer Service Diploma December 2015 Graduated
Freelance Author, Writer and Blogger
Freelance Author, Proofreader and Transcriptionist July 2015 - - Present
Freelance writing and transcription, blogging, guest blogging, proofreading, content editing, and that second set of eyes we all need before sending a post to publication. I've always had a keen eye for the little details many miss and enjoy proofing articles and posts.
TACT Creative Services
Founder/CEO November 2014 - Present
In the business to start your business... Run it like a #boss. I love hashtags, clearly. I run my business like I'm hanging out with my friends, in a relaxed, yet controlled environment. My main purpose is to Save on things I want, while I sell what I don't need and share a positive business setting that supports and encourages education and growth.
BandTel, LLC, Gilford, New Hampshire
Inside Sales Manager/Customer Support Specialist II December 2011 - July 2015
VoIP Number Porting and Activation working with Verizon and Various Carriers to provide VoIP Phone service to businesses.
Office Inventory and Supply Manager/Customer Device Inventory Manager
Sales and Marketing Support
Online and Phone support for 200+ Customer Accounts
Account Creation, management and closure.
Invoice creation, distribution, collections
Monthly Budgeting and Analysis to save company money and time on all support and supply materials
Inside Sales Manager, Content Creation, Product Creation, and Social Media Management
Hobbies & Interests
Building a unique brand
Understanding the psychology of consumer purchasing and analyzing the demographics for different products and services.
Crosswords - completing as well as creating them
Writing - Creative Fiction
Writing - Content Creation
Art - Drawing and Sketching
Art - Painting
Microsoft Office 365: Intermediate
Content Creation: Intermediate
Customer Support: Advanced
Customer Retention: Advanced
Innovative and Creative, Critical Thinking: Advanced